Commercial Kitchen Equipment Senior Service Technician

TriMark USA, LLC; Lewisville (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company van

Company credit card for travel

Company cell phone

Tuition reimbursement

Paid time off

401(k) match

Job summary

TriMark USA is seeking a Service Technician at Associate, Service, or Senior level to service commercial kitchen equipment across culinary facilities.

Join a team that provides training, tools, and a clear path from Associate to Senior Technician, with travel up to 25% and employer-sponsored benefits. You’ll diagnose, repair, and install systems, working with customers and manufacturers to deliver reliable solutions.

Qualifications

• Associate Technician: entry-level role for mechanical aptitude and willingness to learn.
• Service Technician: 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver's license and clean driving record required.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Responsibilities

• Diagnose, repair, and install a wide range of commercial kitchen equipment - from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.
• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.
• Lead and follow safety protocols - ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.
• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.
• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements - and when to lead the solution yourself.

Skills

Mechanical aptitude

Willingness to learn

Strong communication skills

Education

Technical or trade school training

Job description

Service Technician - All Levels (Associate, Service, Senior)

Join the Team that Powers the Kitchens of America!

If you’ve ever wondered who keeps restaurant kitchens, stadium concessions, and hospital cafeterias running smoothly - it’s us. TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry.

From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support. Founded in 1896, TriMark combines small-business heart with big-company muscle - and our people are the secret sauce.

We live by our I.C.A.R.E. values - Integrity, Customer Service, Accountability, Respect, and Excellence. Learn more at www.trimarkusa.com.

Why You’ll Love It Here

We don’t just say we take care of our team - we prove it.

Fully Equipped for Success

You’ll get a company van or truck, a company credit card for all travel expenses, a company cell phone, and every tool and material you need to crush it in the field.

401(k) Match & Bonus Opportunities

We invest in your future and celebrate your wins.

Continuous Learning

Hands-on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs - all covered.

Benefits that Fit Your Life

Medical, Dental, Vision, Pet & Legal Insurance, Tuition Reimbursement, and paid time off for Community Service.

Career Growth

We promote from within, offering clear paths from Associate Technician to Senior Technician and beyond.

About the Role

Whether you’re just starting your career or you’ve been repairing commercial kitchen equipment for years, TriMark has a place for you.

As a Service Technician, you’ll be the go-to expert who keeps our customers’ equipment up and running. Depending on your experience, you’ll be hired at the Associate, Service, or Senior Technician level - with pay and responsibilities commensurate with your skills and experience.

Reports to: Service Manager
Employment Type: Full-Time
Travel: Up to 25% (mostly for training and development)
Level: Associate, Service, or Senior Technician (based on experience and capability)

What You’ll Do

Technical Excellence

• Diagnose, repair, and install a wide range of commercial kitchen equipment - from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.

Team Player & Mentor

• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.

Safety First

• Lead and follow safety protocols - ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting

• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.

Problem Solver

• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements - and when to lead the solution yourself.

What It Takes

• Associate Technician: Entry-level role for individuals with mechanical aptitude, a willingness to learn, or related technical education.
• Service Technician: 1-2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver's license and clean driving record required.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Physical Requirements

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed - this job keeps you moving!
• Use hands and tools with precision and care.

Ready to roll?

Join a company that gives you the tools, training, and trust to build a lasting career.
At TriMark, every technician matters - whether you’re starting out or ready to lead.
We don’t just fix equipment; we fuel the foodservice industry that keeps America cooking.