Senior Installation Manager - Appliances

Ferguson Enterprises, Inc.; Houston (TX); On-site; USD 7,800 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Parental leave

Employee discounts

Community involvement opportunities

Job summary

Ferguson Enterprises, LLC. is seeking a Sr Installation Manager to lead the installation and scheduling teams across multiple projects. You will supervise installers, coordinate with sales, and ensure high-quality installations while managing subcontractors and field staff.

You will also oversee paperwork, vendor relations, and process improvements to support branch goals. A thorough knowledge of tools and MS Office is essential, with strong customer-facing leadership required.

Qualifications

• 5+ years experience leading a team of installers & scheduling, including interaction with customers.
• Experience working with third party sub-contractors.
• Proficiency with standard hand tools, electric tools and lifting devices.
• Focus on improving system efficiencies and business practices.
• Attention to detail and professionalism.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Direct reports: Scheduling Manager, Installation Managers, installers.
• Manage 3rd party subcontractor teams and vendor relations.
• Coordinate install and scheduling to meet goals and deadlines.
• Lead field supervisors and office staff across projects.
• Ensure proper installation practices and complete paperwork accurately.
• Recruit, hire and train new installers.

Skills

Team leadership

Installation management

Subcontractor management

Microsoft Office

Customer communication

Tools

Hand and power tools

Lifting equipment

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is seeking a Sr Installation Manager to join our operations team! General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. This includes providing competent installation capacity to support the sales of finished goods and ensuring that existing program tools and processes are consistently implemented to maintain program integrity.

Responsibilities

• Direct reports: 1 Scheduling Manager, 2 Installation Managers, and 8 installers.
• Manage 5 to 10 additional 3rd party Subcontractors teams.
• Collaborate sales calls and showroom consultations with outside sales to secure new business.
• Manage financial aspects of install/scheduling to meet company goals.
• Work across multiple KOB’s – appliances, cabinets, lighting, DIV10 etc.
• Manages vendor relations regarding pricing and products.
• Lead field supervisor(s) and office staff, and delivery and installation coordinators.
• Manages outside contractors if project activities are sub-contracted.
• Consult with associates and customers at job sites.
• Perform quality checks on the installation work to ensure proper installation practices are used.
• Verify that all necessary paperwork and documentation related to the installation is completed and accurate.
• Manage installation related issues and provide solutions.
• Plan, schedule, or coordinate project activities to meet deadlines.
• Direct or coordinate activities of project personnel.
• Work with branch trainer and manager(s) to ensure delivery and install processes are maintained.
• Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team.
• Conduct regular associate meetings.
• Represent the organization to customers, associates and leadership as needed.
• Recruit, hire and train new installers.

Qualifications

• 5+ years experience leading a team of installers & scheduling to include interacting with customers is preferred.
• Experience working with third party sub-contractors.
• Demonstrated experience using standard hand tools, electric tools and motorized and/or manual lifting devices.
• Continued focus on improving system efficiencies and business practices.
• Attention to detail, demonstrated integrity and professionalism.
• Proficiency in Microsoft Office: Excel, Word, PowerPoint and Outlook.
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required.

Pay Range

• $7,796.70
• $16,940.00
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Benefits

• health
• dental
• vision
• paid time off
• life insurance
• a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities