Lead Appliance Delivery and Installation Associate

Ferguson Enterprises, Inc.; Honolulu (HI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Bonus potential

Safe Driver incentive

Healthcare: Medical, Dental, Vision

401(K) with company match

Paid time off

Employee Assistance Programs

Associate discounts

Growth and advancement opportunities

Job summary

Ferguson Enterprises, LLC is seeking an Installation Associate to install and remove appliances in commercial and residential settings. The role emphasizes white-glove service, safety, and strong customer interaction in a 6:30am–3:00pm schedule with overtime potential.

Pay ranges from $35.00 to $45.00 per hour, based on experience, with a comprehensive benefits package and opportunities for growth within a Fortune 500 company.

Qualifications

• 5+ years of Appliance Delivery & Installation experience.
• 5+ years of leadership experience.
• Valid state license is required.
• Must be at least 21 years old.
• Must maintain a valid DOT Medical card for driver requirements.
• Ability to lift 70+ pounds frequently and 90+ pounds occasionally with lifting equipment.
• Ability to deliver white-glove service.
• Excellent customer service skills.
• Mechanical skills and willingness to learn.
• Read and interpret documents such as safety rules and operating instructions.
• Pre-employment drug and background screening required.

Responsibilities

• Perform basic appliance installation with training provided.
• Handle gas and electric appliances safely and accurately.
• Ensure installations are damage-free and fully functioning per manufacturer specs.
• Interact courteously with builders, designers and on-site customers.
• Attend company-paid installation training seminars and certifications.
• Be responsible for providing driver duties and responsibilities.

Skills

Customer service

Mechanical skills

Read safety rules

Leadership

Heavy lifting

White-glove service

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.

Position Details

Schedule | Monday - Friday 6:30am – 3:00pm plus overtime as needed.

Pay Range | $35.00 – $45.00 per hour, based on experience.

The PERKS of working for Ferguson

• Competitive compensation
• Incentive bonus potential
• Safe Driver incentive
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Responsibilities

• Able to perform basic appliance installation and possess the desire to learn custom appliance installations - training provided.
• Accurate handling and installation of basic gas and electric household appliances such as washers, dryers, ranges, and refrigerators.
• Ensures the installed appliances are damage free, accurately installed according to manufacturer’s specifications and are fully functioning.
• Interact expertly and courteously with builders, designers and on-site customers – you take care of a vast array of customers.
• Attend company paid installation training seminars and certifications to stay up-to-date on all product changes.
• Be responsible for providing driver duties and responsibilities.

Qualifications

• 5+ years of experience with Appliance Delivery & Installation Service is preferred.
• 5+ years of leadership experience.
• Valid state issued license is required.
• Must be at least 21 years of age.
• Must currently have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements.
• With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.
• Ability to deliver “white glove service” to customers.
• Excellent customer service skills are a must!
• Mechanical skills and willingness to learn.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• *Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Information

• Pay Range: - $27.25 - $43.63 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity and Reasonable Accommodation Information

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.