Senior Installation Engineer

Take2 Consulting, LLC; Grand Island (NE); Presencial; USD 60 000 - 75 000; Tempo integral

Resumo da oferta

Take2 Consulting, LLC is seeking a Senior Installation Field Engineer to lead onsite technical teams supporting VA EHR deployment and training projects in Grand Island, Nebraska. You will travel to training sites, set up equipment, verify imaging, configure networks and Active Directory, and ensure reliable connectivity throughout engagements.

When not traveling, you will perform daily helpdesk tasks, system administration, and network onsite support at the VA facility.

Qualificações

• Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree.
• Public Trust clearance required.
• On-site at VA facility in Grand Island, Nebraska.

Responsabilidades

• Oversee a team of onsite technicians supporting EHR deployment and training.
• Set up equipment at training sites and verify VA computer images.
• Configure Active Directory accounts, network connectivity, and peripherals at each training seat.
• Manage baseband network and internet connectivity configuration and issue resolution.
• Configure and manage Wi‑Fi hardware and troubleshoot issues.
• Support hardware start-up, imaging, configuration, updating, and break/fix activities.
• Manage inventory and ensure network connectivity during training sessions.
• Provide onsite installation support and ongoing issue resolution with limited supervision.
• Transport IT equipment between training sites and perform setup/removal tasks.

Conhecimentos

IP networks

Team leadership

Wi-Fi hardware

Network hardware

System imaging

Break/fix support

Technical reporting

Travel readiness

Formação académica

Bachelor’s degree

18 years experience in lieu of degree

Ferramentas

Active Directory

LAN/WAN equipment

Descrição da oferta de emprego

We are seeking a technically skilled and people-friendly Senior Installation Field Engineer to support the VA’s Electronic Health Records (EHR) deployment and training projects. This role involves frequent travel, managing onsite technical teams, and providing high-quality customer service in dynamic environments. When not traveling, you'll perform daily helpdesk, system administrator, and network onsite tasks at the local VA. If you thrive in fast-paced settings and enjoy problem-solving, hardware management, and leading technical teams, this opportunity is ideal for you.

Education Requirements

A Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree are required for this role.

Clearance Requirements

A Public Trust clearance is required for this role.

Work Arrangement

On-Site at the Department of Veterans Affairs facility in Grand Island, Nebraska.

Responsibilities

• Oversee a team of onsite technicians supporting EHR deployment and training.
• Set up equipment at training sites, verify VA computer images, and ensure computers are ready for scheduled scans and updates.
• Configure Active Directory accounts, network connectivity, and install peripherals at each training seat.
• Manage baseband network and internet connectivity configuration, management, and issue resolution.
• Configure and manage Wi-Fi hardware and troubleshoot related issues.
• Support hardware start-up, imaging, configuration, updating, and break/fix activities.
• Manage inventory and ensure network connectivity during all training sessions.
• Provide onsite installation support and ongoing issue resolution with limited supervision.
• Transport IT equipment across training sites, often lifting up to 50 pounds, and perform setup/removal tasks in various environments.

Required Qualifications

• 5+ years of experience designing, analyzing, configuring, or troubleshooting IP networks.
• Experience managing technical teams.
• Experience with Wi-Fi hardware—configuration, management, and issue resolution.
• Experience with network hardware—installation, configuration, management, and troubleshooting.
• Experience with hardware and software support, system imaging, and break/fix support (laptops, desktops, printers).
• Excellent written and verbal communication skills.
• Experience writing reports and deliverables.
• Familiarity with analyzing network traffic and diagnosing network issues.
• Ability to travel up to 50% of the time.
• Must have personal transportation available during work hours.
• Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree.

Desired Skills

• Strong critical thinking and error assessment capabilities.
• Experience with Microsoft Windows desktop deployments.
• Experience as IT helpdesk Tier 2.

Pay Range

Pay range: $60,000–$75,000 per year.

Why Apply

• Join a dedicated team supporting vital healthcare technology deployments for the VA. This role offers the chance to lead technical efforts in a meaningful environment, work with a skilled team, and travel to exciting training sites. If you are passionate about hardware, networks, and delivering excellent customer service, we encourage you to apply and make an impactful difference.