Senior Insights Strategist — AI-Powered Research Platform

Listen Labs; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Comprehensive healthcare and dental coverage

Flexible time off

Meaningful equity ownership

Job summary

A cutting-edge research platform is looking for a Senior Research Manager to join their Insight Strategist team in San Francisco. In this role, you will build relationships with leaders at innovative companies, driving product adoption and translating customer feedback into actionable insights. The ideal candidate has experience in insights and customer success, strong analytical skills, and a focus on supporting customer success. This full-time position offers competitive compensation and benefits as well as opportunities for professional growth.

Qualifications

• 2 to 5+ years of experience in client-facing insights, strategy, research, or customer success roles.
• Skilled at analyzing data and telling stories that inspire action.
• Strong communicator who can simplify complex ideas.

Responsibilities

• Build trusted relationships with product, research, and insights leaders.
• Lead onboarding and training sessions for customers.
• Analyze data and create insight briefs, dashboards, and presentations.

Skills

Client-facing insights

Data analysis

Communication

Strategic thinking

Customer success

Job description

A cutting-edge research platform is looking for a Senior Research Manager to join their Insight Strategist team in San Francisco. In this role, you will build relationships with leaders at innovative companies, driving product adoption and translating customer feedback into actionable insights. The ideal candidate has experience in insights and customer success, strong analytical skills, and a focus on supporting customer success. This full-time position offers competitive compensation and benefits as well as opportunities for professional growth.