Senior Insights Analyst: Innovation & Strategy Lead

Crossroads Community Church, Inc.

United States

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Crossroads Community Church, Inc. seeks a Senior Research Analyst to lead projects and deliver insights that inform ministry decisions. You will collaborate with the Research and Insights Team to advise ministry leaders and help drive innovative approaches for new programs and products.

You’ll own volunteer relationships and shape how Crossroads innovates within its current ministry model. Ideal candidates bring significant research experience and a proven track record of leading teams, with

Qualifications

Bachelor's degree in Marketing, Psychology, Economics, Statistics, Business or related field.
5+ years of primary research experience (quantitative and qualitative).
Experience with surveys, interviews, segmentation, focus groups, ethnographies and VOC programs.
Proficiency with research tools including Qualtrics, Decipher, Excel, SPSS, JMP.

Responsibilities

Lead projects and deliver quantitative and qualitative insights for ministry questions.
Serve as strategic consultant to ministry leaders, helping uncover insights about products and communities.
Own volunteer relationships and contribute to Crossroads’ innovation initiatives.
Develop new research approaches and produce documentation, trainings, and reports.
Advise other teams on research objectives and methods; guide from design to delivery.
Influence cross‑functional strategy with Marketing, Site Teams, Site Support and Leadership.