Senior Insights Analyst

Smith Hanley Associates; Norwalk (CT); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO

Parental leave

Annual fully expensed company retreat

Job summary

Smith Hanley Associates in Norwalk, CT is seeking an Insights Analyst or Senior Insights Analyst to join a boutique market research and consulting team. The role offers exposure to both qualitative and quantitative research with meaningful client interaction and cross-functional collaboration.

Ideal candidates have 2–5 years of primary market research experience, agency background preferred, and strong analytical/writing/storytelling skills.

Qualifications

• 2–5 years of primary market research experience.
• Agency or research consulting experience preferred.
• Exposure to qualitative and quantitative methodologies.
• Strong analytical, writing, and storytelling skills.
• Able to manage multiple projects and deadlines.
• Detail-oriented while keeping bigger business questions in mind.
• Curious, collaborative, and eager to continue developing as a researcher.
• Pharma / healthcare experience is a plus but not required.
• Survey development, analysis, or qualitative moderation experience is a plus.
• Collaborative, ego-free, fast decision-making with minimal layers.
• Open, in-office environment with work-life balance.

Responsibilities

• Support qualitative and quantitative research projects from kickoff through delivery.
• Help develop surveys, discussion guides, and other research materials.
• Coordinate fieldwork, vendors, timelines, and project logistics.
• Analyze data and identify meaningful themes, trends, and insights.
• Build reports and presentations that tell a clear story.
• Participate in client meetings, presentations, and working sessions.
• Partner closely with senior researchers and consultants.
• Manage multiple studies and priorities at once.

Skills

Market research experience

Analytical skills

Writing skills

Storytelling

Time management

Collaboration

Curiosity

Client communication

Job description

Title: Insights Analyst / Senior Insights Analyst

Location: 2 days in office, Norwalk CT

Compensation: $80,000–$110,000 base

A boutique market research and consulting firm is looking to add two researchers to its growing team. These roles are ideal for early-career market researchers who want broad exposure, meaningful client interaction, and the opportunity to develop across both qualitative and quantitative research.

The firm works primarily with pharma / life sciences clients, with a growing portfolio of sustainability and environmental work. Unlike larger organizations where researchers can get siloed into one piece of the process, you’ll have exposure to projects from initial research design through analysis, reporting, and client delivery.

What You’ll Do

• Support qualitative and quantitative research projects from kickoff through delivery
• Help develop surveys, discussion guides, and other research materials
• Coordinate fieldwork, vendors, timelines, and project logistics
• Analyze data and identify meaningful themes, trends, and insights
• Build reports and presentations that tell a clear story
• Participate in client meetings, presentations, and working sessions
• Partner closely with senior researchers and consultants
• Manage multiple studies and priorities at once

What They’re Looking For

• 2–5 years of primary market research experience
• Agency or research consulting experience strongly preferred
• Exposure to both qualitative and quantitative methodologies
• Strong analytical, writing, and storytelling skills
• Comfortable managing multiple projects and deadlines
• Detail-oriented while keeping the bigger business question in mind
• Curious, collaborative, and eager to continue developing as a researcher
• Pharma / healthcare experience is a plus, but not required
• Survey development, analysis, or qualitative moderation experience is a plus
• Collaborative, smart, and ego-free
• Small-team environment with meaningful senior-level exposure
• Everyone contributes to client work
• Fast decision-making with minimal layers
• Modern, open “think tank” office environment
• Real work-life balance with predictable busy periods
• $80K–$110K base + discretionary bonus
• Competitive benefits including medical, 401(k) match, PTO, and parental leave
• Annual fully expensed company retreat (+1 included)

This is an in office environment Monday and Wednesday at a minimum, in Norwalk CT.