Senior Inside Sales - Trade Plumbing & HVAC Solutions

The Granite Group; Milford (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth

Strong team culture

Job summary

Granite Group Wholesalers LLC in Massachusetts is seeking Senior Inside Sales Representatives for existing and future branches. You will support contractors, plumbers, HVAC professionals, and other trade customers by processing orders, answering product questions, and recommending solutions to keep the branch running smoothly.

Ideal candidates have strong customer service and sales-minded attitude, with experience in plumbing, HVAC, PVF, hydronics, or related wholesale distribution.

Qualifications

• Strong customer service, communication, and problem-solving skills.
• Sales-minded approach with a focus on helping customers succeed.
• Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
• Ability to learn and communicate technical product information.
• Strong organizational skills and attention to detail.
• Team-oriented attitude and commitment to excellence.
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Assist customers face to face and by phone with orders, pricing, availability, and product questions.
• Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
• Enter and process customer orders accurately and efficiently.
• Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
• Support branch sales goals by identifying customer needs and suggesting value-added products or services.
• Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.

Skills

Customer service

Communication

Problem-solving

Sales

Teamwork

Attention to detail

Bilingual

Job description

Granite Group Wholesalers LLC in Massachusetts is seeking Senior Inside Sales Representatives for existing and future branches. You will support contractors, plumbers, HVAC professionals, and other trade customers by processing orders, answering product questions, and recommending solutions to keep the branch running smoothly.

Ideal candidates have strong customer service and sales-minded attitude, with experience in plumbing, HVAC, PVF, hydronics, or related wholesale distribution.