Senior Inside Sales Pro - HVAC & Plumbing Solutions

The Granite Group; Beverly (MA); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth opportunities

Supportive team environment

Access to respected industry brands

Job summary

The Granite Group Wholesalers LLC in Massachusetts is seeking Senior Inside Sales Representatives for our Eastern Massachusetts branches. In this customer-facing role, you will assist contractors, plumbers, and HVAC professionals with orders, pricing, and product recommendations, helping customers find the right solutions.

You will build relationships, learn technical product information, and contribute to a fast-growing distributor known for teamwork and excellent service.

Qualifications

• Strong customer service, communication, and problem-solving skills.
• Sales-minded approach with a focus on helping customers succeed.
• Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
• Ability to learn and communicate technical product information.
• Strong organizational skills and attention to detail.
• Team-oriented attitude and commitment to excellence.
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Assist customers face to face and by phone with orders, pricing, availability, and product questions.
• Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
• Enter and process customer orders accurately and efficiently.
• Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
• Support branch sales goals by identifying customer needs and suggesting value-added products or services.
• Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.

Skills

Customer service

Communication

Problem solving

Sales-minded

Team player

Bilingual English/Spanish

Job description

The Granite Group Wholesalers LLC in Massachusetts is seeking Senior Inside Sales Representatives for our Eastern Massachusetts branches. In this customer-facing role, you will assist contractors, plumbers, and HVAC professionals with orders, pricing, and product recommendations, helping customers find the right solutions.

You will build relationships, learn technical product information, and contribute to a fast-growing distributor known for teamwork and excellent service.