Senior Inside Sales Team Manager

TieTalent; Lincolnshire (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company in the office supplies industry is seeking a Senior Inside Sales Team Manager. The role involves leading an inside sales team, developing sales strategies, and driving performance optimization. Candidates should have strong communication skills and a background in achieving sales targets.

Benefits

Flexible PTO (22 days)

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Qualifications

• 4+ years sales experience required.
• 1+ years sales management experience preferred.
• Strong ability to mentor and coach sales personnel.

Responsibilities

• Develop and implement effective sales strategies.
• Set and monitor sales targets and performance metrics.
• Lead, mentor, and motivate an inside sales team.

Skills

Advanced selling & negotiation skills

Excellent verbal and written communication skills

Strong management skills

Technology competence

Education

High School or GED Equivalent

Bachelor’s Degree

Tools

Salesforce

Job description

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About

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

About

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The Sr Inside Sales Team Manager will lead and manage an inside sales team. Responsibility in sales strategy development, team leadership, and performance optimization. This role requires excellent communication, organizational, and problem-solving skills to drive sales growth and ensure seamless operations across diverse locations. The Sr. Inside Sales Team Manager will play a crucial role in achieving our sales targets, enhancing customer satisfaction, and fostering a collaborative and motivated team environment.

What You’ll Be Doing

• Develop and implement effective sales strategies tailored to the team/market.
• Set and monitor sales targets, KPIs, and performance metrics to achieve business goals.
• Track and analyze market/team sales data to identify trends, opportunities, and areas for improvement.
• Lead, mentor, and motivate an inside sales team to optimize performance and productivity.
• Consistent coaching, development, and accountability to ensure selling processes, strategies, and initiatives are executed with quality and efficiency to grow and retain sales.
• Conduct consistent call coaching sessions and crucial conversations.
• Attend appointments, customer account reviews and/or trade shows.
• Provide regular performance reports and insights to senior management
• Consistent audits (dispositions); address gaps and ensure team is calibrated based on business direction.
  
  

What You Bring To The Table

• Ability to efficiently manage a team with limited sales experience
• Ability in results-oriented, self-motivated, and driven by both financial and career opportunities
• Advanced selling & negotiation skills
• Excellent verbal and written communication skills
• Strong management skills (mentoring, coaching, counselling) for sales personnel optimization
• Excellent computer skills and technology competence
• A passion for recruiting, retaining, and developing talented sales professionals.
• A collaborative mindset that brings ideas and solutions together to ensure successful team and customer outcomes.
• Advanced Salesforce users
  
  

What’s Needed- Basic Qualifications

• High School or GED Equivalent
• 4+ years sales experience
• 1+ years sales management experience
  
  

What’s Needed- Preferred Qualifications

• Bachelor’s Degree
• Demonstrated experience leading sales teams in an Inside Sales environment
  
  

We Offer

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
  
  

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Nice-to-have skills

• Salesforce
• Lincolnshire, Illinois
  
  

Work experience

• Business Developer / Sales Development Representative
• Sales Manager / Director of Sales
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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