Senior Inside Sales Representative

Wolters Kluwer Tax & Accounting US; Coppell (TX); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Wolters Kluwer Tax & Accounting US is seeking a Senior Inside Sales Representative for a full-time hybrid role based in Coppell, TX, with some work from home flexibility. You will sell tax and accounting solutions via phone, video, and digital channels, manage pipelines, qualify leads, demonstrate products, and prepare proposals to close deals.

You will maintain relationships with accounts, follow up on marketing-generated leads, and collaborate with internal teams to ensure customers receive

Qualifications

• Inside Sales experience with a track record of meeting or exceeding quotas, preferably in B2B software or professional services.
• Strong Customer Service and Customer Satisfaction skills, with the ability to build trust and address concerns.
• Proven Lead Generation capabilities, including prospecting, qualifying opportunities, and converting leads into sales.

Responsibilities

• Manage an active sales pipeline, qualify leads and conduct product demonstrations.
• Prepare proposals and negotiate terms to close business.
• Maintain strong relationships with assigned accounts and follow up on marketing-generated leads.

Skills

Inside sales

Lead generation

Account management

Customer service

Communication skills

CRM proficiency

SaaS sales

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Salesforce

Microsoft Office

Job description

Company Description

Wolters Kluwer Tax & Accounting US is a leading provider of expert solutions for tax, accounting, and audit professionals, leveraging cutting-edge AI and advanced technologies. The organization delivers dynamic, cloud-based software and next-generation research tools designed to improve efficiency, accuracy, and profitability for firms of all sizes. Its portfolio includes market-leading solutions such as CCH Axcess, CCH AnswerConnect, CCH ProSystem fx, ATX, TaxWise Online, and additional specialized offerings. Team members collaborate in a technology-driven environment that supports innovation, learning, and professional growth.

Role Description

The Senior Inside Sales Representative is a full-time hybrid role based in Coppell, TX, with flexibility for part of the work to be completed from home. This role focuses on selling Wolters Kluwer tax and accounting solutions to new and existing customers through phone, video, and digital channels. Day-to-day responsibilities include managing an active sales pipeline, qualifying leads, conducting product demonstrations, preparing proposals, and negotiating terms to close business. The role also involves maintaining strong relationships with assigned accounts, following up on marketing-generated leads, and collaborating with internal teams to ensure customers receive appropriate product and service support. Performance will be measured through sales targets, customer satisfaction, and effective use of CRM tools and sales processes.

Qualifications

• Demonstrated Inside Sales experience with a track record of meeting or exceeding quotas, preferably in B2B software or professional services.
• Strong Customer Service and Customer Satisfaction skills, with the ability to build trust, address concerns, and provide consultative guidance.
• Proven Lead Generation capabilities, including prospecting, qualifying opportunities, and converting leads into sales.
• Account Management skills, including maintaining and growing existing relationships, identifying upsell and cross-sell opportunities, and managing renewals.
• Strong communication and presentation abilities, both verbal and written, with comfort using phone, video conferencing, and digital tools.
• Proficiency with CRM systems (such as Salesforce or similar) and basic Microsoft Office or productivity software.
• Ability to work in a hybrid environment in Coppell, TX, managing time effectively across office and remote work settings.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
• Experience selling tax, accounting, or SaaS solutions is beneficial, along with familiarity with the needs of tax and accounting professionals.