Senior Inside Account Manager - DX Platforms & SaaS Growth

Progress Software; Raleigh (NC); Hybrid; USD 69,000 - 79,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Employee Stock Purchase Plan (ESPP)

Job summary

Progress, a leading software provider, is seeking a Senior Inside Account Manager for the North America Sales team to drive net-new business and expand existing relationships for Sitefinity, Progress’s Digital Experience Platform. The role will focus on enterprise software sales across Marketing, IT, Digital Experience, and eCommerce functions.

You will report to a North America Sales Manager and collaborate with Sales Engineering, Marketing, Customer Success, Professional Services, and Channel

Qualifications

• 3-7+ years of quota-carrying software sales experience.
• Proven track record of exceeding revenue targets.
• Experience selling SaaS, CMS, DXP, MarTech or related enterprise software.
• Strong prospecting and pipeline generation skills.
• Experience managing opportunities through complex sales cycles.
• Ability to engage executive-level stakeholders.
• Excellent presentation, negotiation, and communication skills.
• Experience using Salesforce CRM and sales engagement platforms.

Responsibilities

• Achieve and exceed quarterly and annual bookings targets.
• Drive net-new customer acquisition opportunities across North America.
• Develop and execute territory and account plans aligned to business objectives.
• Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities.
• Execute tiered account management and customer engagement programs.
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers.
• Develop executive relationships with key stakeholders and decision-makers.
• Create account growth plans focused on increasing customer lifetime value.
• Partner with Customer Success to improve customer adoption and retention.
• Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives.
• Qualify opportunities using MEDDIC/MEDDPICC methodologies.
• Position Sitefinity’s value proposition against customer business goals.
• Deliver compelling business cases and ROI narratives.
• Navigate complex multi-stakeholder sales cycles.
• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations.
• Partner with Marketing on demand generation initiatives and events.
• Collaborate with Customer Success and Professional Services to ensure successful customer outcomes.
• Engage with channel partners, agencies, and system integrators to drive joint opportunities.

Skills

Software sales

SaaS selling

Prospecting

Executive engagement

Salesforce

Forecasting

Negotiation

Pipeline development

Tools

Salesforce CRM

Sales engagement tools

Job description

Progress, a leading software provider, is seeking a Senior Inside Account Manager for the North America Sales team to drive net-new business and expand existing relationships for Sitefinity, Progress’s Digital Experience Platform. The role will focus on enterprise software sales across Marketing, IT, Digital Experience, and eCommerce functions.

You will report to a North America Sales Manager and collaborate with Sales Engineering, Marketing, Customer Success, Professional Services, and Channel