Senior Inside Account Manager - Sitefinity

Progress Software; Raleigh (NC); Hybrid; USD 69,000 - 79,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Employee Stock Purchase Plan (ESPP)

Job summary

Progress, a leading software provider, is seeking a Senior Inside Account Manager for the North America Sales team to drive net-new business and expand existing relationships for Sitefinity, Progress’s Digital Experience Platform. The role will focus on enterprise software sales across Marketing, IT, Digital Experience, and eCommerce functions.

You will report to a North America Sales Manager and collaborate with Sales Engineering, Marketing, Customer Success, Professional Services, and Channel

Qualifications

• 3-7+ years of quota-carrying software sales experience.
• Proven track record of exceeding revenue targets.
• Experience selling SaaS, CMS, DXP, MarTech or related enterprise software.
• Strong prospecting and pipeline generation skills.
• Experience managing opportunities through complex sales cycles.
• Ability to engage executive-level stakeholders.
• Excellent presentation, negotiation, and communication skills.
• Experience using Salesforce CRM and sales engagement platforms.

Responsibilities

• Achieve and exceed quarterly and annual bookings targets.
• Drive net-new customer acquisition opportunities across North America.
• Develop and execute territory and account plans aligned to business objectives.
• Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities.
• Execute tiered account management and customer engagement programs.
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers.
• Develop executive relationships with key stakeholders and decision-makers.
• Create account growth plans focused on increasing customer lifetime value.
• Partner with Customer Success to improve customer adoption and retention.
• Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives.
• Qualify opportunities using MEDDIC/MEDDPICC methodologies.
• Position Sitefinity’s value proposition against customer business goals.
• Deliver compelling business cases and ROI narratives.
• Navigate complex multi-stakeholder sales cycles.
• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations.
• Partner with Marketing on demand generation initiatives and events.
• Collaborate with Customer Success and Professional Services to ensure successful customer outcomes.
• Engage with channel partners, agencies, and system integrators to drive joint opportunities.

Skills

Software sales

SaaS selling

Prospecting

Executive engagement

Salesforce

Forecasting

Negotiation

Pipeline development

Tools

Salesforce CRM

Sales engagement tools

Job description

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Inside Account Manager and help us do what we do best: propelling business forward. This will be a hybrid role working between your home office and either our Burlington MA headquarters or Raleigh NC office. You must be local to one of them at time of application as we can not provide any relocation package.

Progress is seeking a highly motivated and results-driven Inside Account Manager for Sitefinity to join our North America Sales team. This role is responsible for driving net-new business, expanding existing customer relationships, and achieving revenue targets for Sitefinity, Progress’ leading Digital Experience Platform (DXP).

The ideal candidate is a consultative seller with experience selling enterprise software, SaaS, CMS, MarTech, Digital Experience, or Digital Transformation solutions. The Account Executive will engage executive and business stakeholders across Marketing, IT, Digital Experience, and eCommerce functions to help organizations create exceptional digital experiences that drive business outcomes.

This position reports to a North America Sales Manager and partners closely with Sales Engineering, Marketing, Customer Success, Professional Services, and Channel Partners.

In This Role, You Will

Revenue Generation & Pipeline Development

• Achieve and exceed quarterly and annual bookings targets.
• Drive net-new customer acquisition opportunities across North America.
• Develop and execute territory and account plans aligned to business objectives.
• Build and maintain a robust pipeline through outbound prospecting, partner engagement,
• marketing campaigns, referrals, and customer expansion opportunities.

Strategic Account Management

• Execute tiered account management and customer engagement programs.
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers.
• Develop executive relationships with key stakeholders and decision-makers.
• Create account growth plans focused on increasing customer lifetime value.
• Partner with Customer Success to improve customer adoption and retention.

Consultative Selling

• Lead discovery conversations to understand customer objectives, challenges, and digital
• transformation initiatives.
• Qualify opportunities using MEDDIC/MEDDPICC methodologies.
• Position Sitefinity’s value proposition against customer business goals.
• Deliver compelling business cases and ROI narratives.
• Navigate complex multi-stakeholder sales cycles.

Collaboration & Cross-Functional Leadership

• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and
• technical evaluations.
• Partner with Marketing on demand generation initiatives and events.
• Collaborate with Customer Success and Professional Services to ensure successful customer
• outcomes.
• Engage with channel partners, agencies, and system integrators to drive joint opportunities.

Your Background

• 3-7+ years of quota-carrying software sales experience.
• Proven track record of exceeding revenue targets.
• Experience selling SaaS, CMS, DXP, MarTech, eCommerce, Digital Experience, or related
• enterprise software solutions.
• Strong prospecting and pipeline generation skills.
• Experience managing opportunities through complex sales cycles.
• Ability to engage executive-level stakeholders.
• Excellent presentation, negotiation, and communication skills.
• Experience using Salesforce CRM and sales engagement platforms.

Additionally, It Would Be Beneficial If You Have

• Experience selling Content Management Systems (CMS) or Digital Experience Platforms
• (DXP).
• Familiarity with digital transformation initiatives and marketing technology stacks.
• Experience selling into financial services, credit unions, manufacturing, healthcare, public
• sector, or enterprise organizations.
• Understanding of web content management, personalization, customer journeys, digital
• commerce, or omnichannel experience strategies.
• MEDDPICC, MEDDIC, Challenger, or similar sales methodology experience.

Base Salary Range: $69,000 - $79,000

This position is also eligible to participate in our commission plan (up to $75k at plan). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well‑being program focusing on physical, mental, and financial health.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.