Senior Inpatient Flow Programs Lead (Remote)

Remote; San Francisco (CA); Remote; USD 150,000 - 190,000; Full time

Job summary

LeanTaaS is seeking a Senior Program Manager for Inpatient Flow to own healthcare technology implementations from pre-kickoff to go-live. You will drive project plans, coordinate clinical and technical workstreams, and ensure on-time delivery across health systems.

The role requires leading complex deployments, strong PM fundamentals, and the ability to manage multiple client implementations with executive stakeholders. Travel 30–40% is expected.

Qualifications

• Bachelor’s degree (or equivalent years of related experience) in Business, Healthcare Administration, or a related field
• PMP certification
• 5+ years of hands-on project or program management experience leading complex healthcare implementations
• Experience managing implementations through the full lifecycle, from kickoff and discovery through testing, training, go-live, and transition
• Experience leading health system-wide initiatives involving multiple hospitals, workstreams, stakeholder groups, or technology solutions
• Strong project management fundamentals, including project planning, dependency management, risk mitigation, issue management, scope management, and stakeholder communication
• Demonstrated ability to manage multiple customer implementations and priorities simultaneously while maintaining attention to detail
• Proven ability to drive accountability and results across cross-functional teams without direct authority
• Experience working directly with executives, clinical leaders, operational teams, technical teams, and project stakeholders within hospitals or health systems
• Ability to translate complex implementation details into clear project plans, decisions, risks, and next steps
• Strong communication, facilitation, problem-solving, and organizational skills
• Proficiency with project management tools and methodologies
• Resourceful, results-oriented, and comfortable operating in a fast-paced, customer-facing environment
• Willingness to travel 30–40% of the time

Responsibilities

• Own and lead a portfolio of complex Inpatient Flow implementations from kickoff through go-live and transition to Customer Success
• Build, maintain, and execute detailed implementation plans, including milestones, deliverables, dependencies, resources, decisions, and timelines
• Lead implementations that span multiple workflows in multiple hospitals across a health system
• Run customer and internal implementation meetings, establish clear action items and owners, and drive accountability for commitments across customer and LeanTaaS teams
• Coordinate discovery, technical implementation, workflow design, training, testing, readiness, and go-live activities across all implementation workstreams
• Maintain implementation momentum by proactively following up on deliverables, resolving blockers, and ensuring decisions are made when needed
• Drive high-quality implementations by ensuring consistent execution against established standards, proactively identifying gaps, and maintaining a high bar for customer experience and delivery excellence
• Coordinate and participate in onsite meetings and activities

Skills

Project management

Stakeholder communication

Leadership

Healthcare industry knowledge

Risk management

Process improvement

Multitasking

Travel willingness

Education

Bachelor’s degree or equivalent

PMP certification

Tools

JIRA

Smartsheet

Job description

LeanTaaS is seeking a Senior Program Manager for Inpatient Flow to own healthcare technology implementations from pre-kickoff to go-live. You will drive project plans, coordinate clinical and technical workstreams, and ensure on-time delivery across health systems.

The role requires leading complex deployments, strong PM fundamentals, and the ability to manage multiple client implementations with executive stakeholders. Travel 30–40% is expected.