Senior Infrastructure Lead: Cloud, Security & Ops

Yesway; Fort Worth, Northern (TX, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical

Vision

Company Paid Life Insurance

Health Savings Account

Flexible Savings Account

Company Paid Short- & Long-Term Disabl

Employee Assistance Program

401K with Company Match

Paid Vacation

Paid Sick Time

Paid Holidays

Voluntary Supplemental

Life Insurance

Disability

Critical Illness

Hospital Indemnity

Pet Care Plan

Legal Insurance

Job summary

Yesway, a Fort Worth-based retailer, seeks a seasoned Systems Administrator/Infrastructure Lead to guide the Systems Administration and Desktop Operations teams in alignment with business objectives. Role focuses on managing enterprise infrastructure, cloud, virtualization, backup, security, and governance to ensure reliable operations.

You will mentor staff, set standards, and drive modernization projects while collaborating with IT leadership and vendors. Travel up to 10% may be required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be substituted.
• Five or more years of enterprise systems administration experience.
• Two or more years of leadership, supervisory, or team lead experience.
• Experience supporting large, geographically distributed environments.
• Strong knowledge of enterprise infrastructure, cloud services, virtualization, backup and recovery, identity management, cybersecurity, and compliance best practices.
• Demonstrated ability to lead teams, manage priorities, and deliver results in a fast-paced environment.
• Excellent communication, analytical, problem-solving, organizational, and interpersonal skills.

Responsibilities

• Lead, mentor, and develop the Systems Administration and Desktop Operations teams.
• Establish team priorities, service standards, operational procedures, and performance expectations.
• Manage staffing, performance evaluations, professional development, and succession planning activities.
• Serve as the senior escalation point for infrastructure incidents, outages, and complex technical issues.
• Foster a culture of accountability, customer service, collaboration, and continuous improvement.
• Partner with IT leadership to align infrastructure operations with business objectives and technology strategy.
• Manage enterprise server, cloud, virtualization, storage, backup, identity, endpoint management, monitoring, and security platforms.
• Ensure infrastructure availability, performance, scalability, resiliency, and security.
• Develop and maintain infrastructure standards, procedures, documentation, and operational controls.
• Lead infrastructure modernization initiatives, lifecycle management, capacity planning, vulnerability remediation, and system hardening efforts.
• Support disaster recovery, business continuity, cybersecurity, audit, and compliance programs.
• Monitor infrastructure health and implement proactive measures to improve service reliability and operational efficiency.
• Ensure the infrastructure team complies with and follows change management processes and procedures.
• Lead infrastructure projects from planning through implementation and operational transition.
• Coordinate technology initiatives with business stakeholders, internal IT teams, and third-party vendors.
• Manage vendor relationships, service delivery, contract performance, and issue resolution.
• Support acquisitions, new site deployments, infrastructure integrations, and strategic business initiatives.
• Assist in evaluating emerging technologies and recommending solutions that align with business needs.
• Provide technical guidance and support to IT staff and business users.
• Participate in after-hours maintenance activities, emergency support, and on-call rotations as required.
• Perform occasional weekend or holiday work to support business operations.
• Travel up to 10% in support of infrastructure projects, site deployments, and operational initiatives.
• Perform other duties as assigned.

Skills

Leadership

Communication

Project management

Analytical skills

Problem solving

Team guidance

Vendor management

Education

Bachelor's degree in IT or related field

Tools

Cloud services

Virtualization

Backup & recovery

Identity management

Cybersecurity

Compliance

Job description

Yesway, a Fort Worth-based retailer, seeks a seasoned Systems Administrator/Infrastructure Lead to guide the Systems Administration and Desktop Operations teams in alignment with business objectives. Role focuses on managing enterprise infrastructure, cloud, virtualization, backup, security, and governance to ensure reliable operations.

You will mentor staff, set standards, and drive modernization projects while collaborating with IT leadership and vendors. Travel up to 10% may be required.