Senior Infrastructure Engineering Manager

Patreon; United States; Híbrido; USD 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Flexible time off

Parental leave & fertility benefits

Lifestyle & learning stipends

Hybrid work offices

Financial guidance

Resumo da oferta

Patreon is seeking a Senior Engineering Manager to lead the Infrastructure team, accountable for keeping Patreon’s engineering org fast and reliable. You’ll own the roadmap and execution across the platform, balancing reliability with investments to make every engineer faster.

You will manage and grow ICs, overseeing hiring, performance, and career development, while driving operational excellence, including observability, on-call, incident response, SLAs/SLOs, and PRR.

Qualificações

• 10+ years of engineering experience, including 5+ years in engineering management.
• Experience leading infrastructure or developer-productivity teams at scale.
• Direct experience with AI-assisted software development and AI tooling adoption.

Responsabilidades

• Lead Patreon’s Infrastructure team and own the roadmap and execution across the platform.
• Manage and grow ICs; own hiring, performance, and career development for your org.
• Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and PRR.
• Partner with Product Engineering, Security, and Data leaders to avoid bottlenecks for product delivery.

Conhecimentos

Leadership

People management

Roadmap ownership

Cross-team collaboration

Hiring & career development

Observability & incident response

Ferramentas

Kubernetes

AWS

GCP

Descrição da oferta de emprego

• We are looking for a Senior Engineering Manager to lead the Infrastructure team, which is responsible for Patreon’s Infrastructure. The team’s mission is to keep Patreon’s engineering org fast and reliable
• You’ll own the roadmap and execution across the platform, balancing “keep the site up” reliability work with “make every engineer faster” investment
• Manage and grow ICs; own hiring, performance, and career development for your org
• Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and the Production Readiness Reviews (PRR)
• Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don’t become a bottleneck for product delivery

Benefits

• Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
• Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
• Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
• Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
• Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
• Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.

Comfort operating scalable production systems with high availability and performance requirementsFamiliarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code toolingDirect experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teamsExperience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails