Senior Infrastructure Engineer — Platform Reliability & Scale

Testing Site - JPMC; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase's Infrastructure Platforms team is seeking an Infrastructure Engineer III to design and deliver trusted, scalable technology solutions. You will work within an agile team to support secure, stable infrastructure across servers, networking, and databases hosting critical API Gateways.

The role emphasizes observability, automation, and cross-team collaboration to reduce operational toil while advancing capacity planning and performance.

Qualifications

• Formal training or certification in software engineering concepts and 3+ years applied experience.
• Hands on experience on Operations and SRE of Infrastructure.
• Strong knowledge of infrastructure disciplines such as hardware, networking, databases, storage, deployment, automation, scaling, resilience, and performance.
• Observability, SLA and SLO thinking.
• Strong knowledge of scripting languages (e.g., Python).
• Experience with multiple cloud technologies across public and private clouds.
• Willingness to expand infrastructure knowledge across domains and automation.

Responsibilities

• Maintaining and managing a large scale infrastructure of servers, network and databases hosting the API Gateway Platforms
• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Finding opportunity for converting operational problems into a software solution
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard infrastructure and the capacity process around it
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications

Skills

Operations and SRE

Cloud technologies

Python scripting

Networking and hardware

Observability

Automation

Team collaboration

Tools

Kubernetes

AWS

Cloud tooling

Job description

JPMorgan Chase's Infrastructure Platforms team is seeking an Infrastructure Engineer III to design and deliver trusted, scalable technology solutions. You will work within an agile team to support secure, stable infrastructure across servers, networking, and databases hosting critical API Gateways.

The role emphasizes observability, automation, and cross-team collaboration to reduce operational toil while advancing capacity planning and performance.