Senior Infrastructure Engineer – Cloud, ServiceNow & AI

Piper Companies; Charlotte (NC); Hybrid; USD 69,000 - 72,000; Full time

Benefits offered by this job

Hybrid schedule

Comprehensive benefits

Paid time off

Job summary

Zachary Piper Solutions seeks an experienced Senior Infrastructure Engineer to join a growing enterprise technology team responsible for supporting, enhancing, and modernizing critical infrastructure platforms. The Senior Infrastructure Engineer will act as a senior technical resource and platform owner, taking solutions from planning through development and implementation.

The ideal candidate has deep ServiceNow expertise, cloud development experience, and hands-on exposure to AI/LLM

Qualifications

• 8+ years of experience in infrastructure engineering, cloud engineering, systems engineering, or related technical disciplines.
• ServiceNow expertise is required, preferred experience in a large enterprise environment.
• Cloud development experience is required, with hands-on exposure to AWS, GCP, or Azure including development, enhancements, architecture, and implementation.
• Strong knowledge of enterprise infrastructure, data integration, networking, performance tuning, debugging, and hardware/software troubleshooting.
• Senior technical owner capable of navigating ambiguous challenges and driving solutions forward; enterprise experience and ITIL certifications are desirable.

Responsibilities

• Serve as a Tier 3 technical resource and platform owner, guiding infrastructure and integration initiatives from planning through deployment and ongoing support.
• Design, develop, and support cloud-based solutions across AWS, GCP, and Azure with scalable strategies and best practices.
• Manage data integration and enterprise infrastructure solutions to ensure reliability, security, and alignment with business needs.
• Perform advanced troubleshooting, debugging, and performance tuning across cloud, networking, hardware, software, and platforms.
• Leverage AI, LLMs, Agentic AI models, and automation to streamline processes and improve operational efficiency.

Skills

ServiceNow expertise

Cloud development

AI/LLM exposure

Infrastructure engineering

Data integration

Tools

AWS

GCP

Azure

Job description

Zachary Piper Solutions seeks an experienced Senior Infrastructure Engineer to join a growing enterprise technology team responsible for supporting, enhancing, and modernizing critical infrastructure platforms. The Senior Infrastructure Engineer will act as a senior technical resource and platform owner, taking solutions from planning through development and implementation.

The ideal candidate has deep ServiceNow expertise, cloud development experience, and hands-on exposure to AI/LLM