Senior Infrastructure Engineer

Piper Companies; Charlotte (NC); Hybrid; USD 69,000 - 72,000; Full time

Benefits offered by this job

Health and dental coverage

Disability coverage

Paid time off

Parental leave

Job summary

Zachary Piper Solutions is seeking a Senior Infrastructure Engineer to join an expanding enterprise technology team. You will own infrastructure platforms from planning through development and optimization, with emphasis on ServiceNow and cloud-based solutions.

The ideal candidate has hands-on cloud development across AWS, GCP, and Azure, plus data integration and AI/LLM exposure to automate and improve operations in a large enterprise environment.

Qualifications

• 8+ years in infrastructure/cloud/systems engineering
• ServiceNow expertise required, enterprise experience preferred
• Cloud platform experience (AWS/GCP/Azure) with development, architecture and implementation
• Strong knowledge of enterprise infrastructure, data integration, networking, and hardware/software troubleshooting

Responsibilities

• Serve as a Tier 3 resource and platform owner, driving initiatives from planning to development and support
• Design, develop, and support cloud-based solutions across environments such as AWS, GCP, and Azure
• Manage and enhance data integration and enterprise infrastructure for reliability, scalability and security
• Perform advanced troubleshooting, debugging, performance tuning, and root-cause analysis across cloud, networking, hardware, software, and enterprise platforms
• Leverage AI, LLMs, Agentic AI models, and automation to streamline manual processes and improve operational efficiency

Skills

ServiceNow

Cloud development

AI/LLM technologies

Enterprise infrastructure

Data integration

Tools

AWS

GCP

Azure

ServiceNow

Job description

Zachary Piper Solutions is seeking an experienced Senior Infrastructure Engineer to join a growing enterprise technology team responsible for supporting, enhancing, and modernizing critical infrastructure platforms. The Senior Infrastructure Engineer will operate as a senior technical resource and platform owner, taking solutions from initial planning and architecture through development, implementation, and ongoing optimization.

The ideal candidate will bring deep ServiceNow expertise, cloud development experience, and hands-on exposure to AI/LLM technologies, along with a strong background in enterprise infrastructure and data integration.

Responsibilities for the Senior Infrastructure Engineer Include:

• Serve as a Tier 3 technical resource and platform owner, driving infrastructure and integration initiatives from initial planning and architecture through development, implementation, and ongoing support.
• Design, develop, enhance, and support cloud-based solutions across environments such as AWS, GCP, and Azure, while helping establish scalable cloud strategies and best practices.
• Manage and enhance data integration and enterprise infrastructure solutions, ensuring platforms are reliable, scalable, secure, and aligned with evolving technical and business needs.
• Perform advanced troubleshooting, debugging, performance tuning, and root-cause analysis across cloud, networking, hardware, software, and enterprise platform environments.
• Leverage AI, LLMs, Agentic AI models, and automation technologies to streamline manual processes, enhance existing workflows, and identify opportunities for greater operational efficiency.

Qualifications for the Senior Infrastructure Engineer Include:

• 8+ years of experience in infrastructure engineering, cloud engineering, systems engineering, or related technical disciplines.
• ServiceNow expertise is required, preferred experience working within a large enterprise environment prior.
• Cloud development experience is required, with strong hands-on exposure to at least one major cloud platform such as AWS, GCP, or Azure, including development, enhancements, architecture, and implementation..
• Strong technical knowledge of enterprise infrastructure, data integration, networking protocols, performance tuning, debugging, and hardware/software configuration and troubleshooting.
• Proven ability to operate as a senior technical owner, independently navigating ambiguous technical challenges and driving solutions forward; experience in large enterprise environments and cloud or ITIL certifications are highly desirable.

Compensation for the Senior Infrastructure Engineer Includes :

• Salary range : $50-52/hr.
• Comprehensive Benefits : Include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, and more!
• Hybrid Schedule : Tuesday-Thursday in office

This job opens for applications on 10/6/26.Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

Senior Infrastructure Engineer, Infrastructure Engineer, Cloud Engineer, Cloud Infrastructure, ServiceNow, ServiceNow Development, ServiceNow Architecture, ServiceNow Implementation, Platform Owner, AWS, GCP, Google Cloud Platform, Azure, Cloud Development, Cloud Architecture, Data Integration, Enterprise Infrastructure, Systems Engineering, Tier 3 Support, AI, Artificial Intelligence, Generative AI, LLM, Large Language Models, Agentic AI, AI Automation.

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