Senior Infra TPM: Scale, Reliability & AI Stack

Glean; Mountain View (WY); Hybrid; USD 198,000 - 235,500; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

generous time-off policy

401k plan

home office improvement stipend

annual education and wellness stipends

healthy lunches daily

Job summary

Glean is seeking a Senior Infrastructure Technical Program Manager to lead large-scale, cross-functional initiatives that define, scale, and optimize our infrastructure platform. This role partners with Infra, AI/ML, and Platform Engineering to design orchestration systems, streamline deployments, and build foundations powering search and AI capabilities.

You will drive the infrastructure roadmap across setup, runtime, storage, and AI infra, and coordinate programs to improve scalability,

Qualifications

• BS/MS in Computer Science, Engineering, or a related technical field.
• 8-10 years of experience in technical program management, infrastructure, or SRE, with at least 3-5 years managing infra or platform-scale programs.
• Proven success delivering cross-functional infrastructure programs in B2B or enterprise environments where scalability, uptime, and performance are critical.
• Experience working closely with Infra, SRE, and ML/AI teams on distributed systems or data infrastructure.
• Strong understanding of cloud infrastructure (AWS, GCP, or Azure) including compute, networking, storage, and orchestration systems.
• Understanding of data pipelines, ML training workflows, and LLM runtime infrastructure is a plus.
• Ability to structure complex multi-quarter infrastructure programs with clear milestones and measurable impact.
• Strong written and verbal communication and ability to manage through ambiguity, anticipate scaling challenges, and align teams across priorities.
• Builder mindset with focus on automation, reliability, and efficiency.

Responsibilities

• Lead end-to-end infra programs spanning compute, networking, storage, orchestration, and AI workloads.
• Partner with Engineering to define standards for environment provisioning, deployment automation, and configuration governance.
• Develop and operationalize frameworks for runtime health, scaling, and disaster recovery.
• Drive consistency and automation across deployment orchestration systems.
• Establish clear metrics for reliability, performance, and cost efficiency.
• Coordinate cross-team delivery of high-impact programs such as data pipeline scalability, LLM infrastructure expansion, or infra observability improvements.
• Communicate program status and technical risks effectively to leadership and stakeholders.
• Continuously identify process or system bottlenecks, and drive automation to improve speed and reliability of infra operations.

Skills

Cross-functional collaboration

Technical program management

Cloud infrastructure

SRE

Data pipelines & ML workflows

Education

BS/MS in Computer Science, Engineering, or related technical field

Job description

Glean is seeking a Senior Infrastructure Technical Program Manager to lead large-scale, cross-functional initiatives that define, scale, and optimize our infrastructure platform. This role partners with Infra, AI/ML, and Platform Engineering to design orchestration systems, streamline deployments, and build foundations powering search and AI capabilities.

You will drive the infrastructure roadmap across setup, runtime, storage, and AI infra, and coordinate programs to improve scalability,