Senior Infra TPM — Scale, Reliability & AI (Hybrid)

Gleanwork

Mountain View (CA)

Hybrid

USD 198,000 - 235,500

Full time

14 days+

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Benefits offered by this job

Home office improvement stipend

Annual education stipend

Wellness stipend

Lunch provided daily

401k plan

Job summary

Glean is seeking a Senior Infrastructure Technical Program Manager to lead large-scale, cross-functional initiatives that define, scale, and optimize our infrastructure platform in Mountain View. You will partner with Infra, AI/ML, and Platform Engineering to design orchestration systems and streamline deployments.

You will guide programs across compute, networking, storage, and AI workloads, ensuring reliability, cost efficiency, and scalability.

Qualifications

BS/MS in Computer Science, Engineering, or a related technical field.
8-10+ years of experience in technical program management, infrastructure, or SRE, with 3-5 years managing infra or platform-scale programs.
Proven success delivering cross-functional infrastructure programs in B2B or enterprise environments where scalability, uptime, and performance are critical.
Experience working closely with Infra, SRE, and ML/AI teams on distributed systems or data infrastructure.
Strong understanding of cloud infrastructure (AWS, GCP, or Azure).
Understanding of data pipelines, ML training workflows, and LLM runtime infrastructure is a plus.
Ability to structure complex multi-quarter infrastructure programs with milestones and measurable impact.
Strong written and verbal communication and ability to manage through ambiguity.

Responsibilities

Lead end-to-end infra programs spanning compute, networking, storage, orchestration, and AI workloads.
Partner with Engineering to define standards for environment provisioning, deployment automation, and configuration governance.
Develop and operationalize frameworks for runtime health, scaling, and disaster recovery.
Drive consistency and automation across deployment orchestration systems.
Establish metrics for reliability, performance, and cost efficiency.
Coordinate cross-team delivery of data pipeline scalability, LLM infra expansion, or infra observability improvements.
Communicate program status and technical risks to leadership and stakeholders.
Continuously identify bottlenecks and drive automation to improve speed and reliability of infra operations.