Senior Information Technologist, Westerly Education Center

Rhode Island Office of the Postsecondary Commissioner; Providence (RI); On-site; USD 70,000 - 87,000; Full time

Job summary

Rhode Island Office of the Postsecondary Commissioner is seeking a Senior Information Technologist to support minicomputers, networks, and virtual desktops across its Westerly Education Center locations. The role includes desktop support, project work, and vendor coordination.

The ideal candidate has a bachelor's degree and at least four years in information technology, with strong Windows/macOS, AD, and server experience.

Qualifications

• Bachelor’s degree and at least four years of IT experience.
• Experience with PC hardware, printers, and Microsoft Office.
• Strong end-user support skills for Windows and macOS.
• Experience with Microsoft Server OS and Active Directory.
• Ability to document procedures and manage projects.

Responsibilities

• Implement and maintain operating system software and applications.
• Assist with network and domain maintenance and security.
• Provide desktop and printer support for faculty and staff.
• Install, configure, test new hardware and software projects.
• Travel among three Westerly Education Center locations.
• Document procedures and manage vendor relationships.

Skills

PC & printers

Office Suite

Windows & macOS

Active Directory

Project management

Documentation

End user support

Strong communication

Education

Bachelor’s degree

Tools

VMware vSphere

VMware Horizon

Network switches

SAN devices

Job description

Senior Information Technologist, Westerly Education Center

RI Office of the Postsecondary Commissioner seeks to hire a senior information technologist, who is responsible for performing a variety of complex technical support tasks within the area of specialization directly related to the operation and maintenance of minicomputers, networks, virtual desktops, and/or telecommunications systems, as well as other related systems; and to do related work as required.

Essential duties and responsibilities

• Implement, maintain and document operating system software and/or applications software as directed by management or project team leaders
• Develop knowledge of multiple software packages as required. Maintain security within networks and domains
• Assist with network and domain maintenance
• Ensure functionality of all IT equipment including labs, video capture, AV classroom equipment, and access to web-based programs
• Participate in projects to integrate new technologies including installing, configuring, and testing new hardware and software
• Function independently or as a member of an information technology team
• Respond to technical emergencies within WEC, and possibly at other office and training centers within RIOPC when necessary
• Provide desktop and printer support services for faculty and staff
• Provide technical help with multiple operating systems from Microsoft and Apple, and develop technical proficiency with all aspects of the operation, maintenance, support, and troubleshooting
• Evaluate, specify, and procure related components
• Assist with managing contracts, and vendor relationships in support of information technology initiatives
• Travel among three education center locations in Westerly

Other Duties and Responsibilities
Perform other duties as assigned

Environmental Conditions
This position may require lifting, moving, and installation of heavy equipment, and other related information technology components. Requires significant desk-time and computer use.

Qualifications

Required

Education: Bachelor’s degree
Experience: A minimum of four years of relevant experience in information technology

Knowledge, Skills, and Abilities

• Experience with personal computers, printers, and Microsoft Office Suite
• Demonstrated knowledge of desktop computer hardware and software (Windows and Macintosh platforms) and the ability to provide end user support and troubleshoot user problems with computer hardware and software
• Experience with Microsoft Server OS and Active Directory
• Ability to understand institutional policies, plans, objectives, rules, and regulations and communicate interpretation to subordinates and others
• Ability to communicate effectively (verbally and in writing) and possess strong interpersonal skills
• Ability to document procedures and practices
• Demonstrated project management skills

Preferred

• Experience administering network switches
• Experience administering storage area network devices
• Experience working in a higher education setting
• Experience with VMware vSphere and Horizon

This is a non-union, non-classified, full-time position with a pay grade of 12. The salary range is $70,000 – $87,000, and the starting salary is commensurate with qualifications and experience. The technologist reports to the director of Westerly Education Center and receives functional guidance and oversight from the network administrator. This position is limited to one year with anticipated renewal based on funding. Applications will be accepted until 5 p.m. on Monday, September 7, 2026.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

It is the belief and the policy of the State of Rhode Island that the race, color, religion, sex, sexual orientation, national origin, handicap/disability, age (subject to certain limitations established by law) or veteran status of an individual should neither serve as a barrier to his or her equal opportunity for employment nor be the basis of harassment in the workplace. The Rhode Island Council on Postsecondary Education fully endorses this basic policy of nondiscrimination.

As a state employer, Rhode Island Office of the Postsecondary Commissioner (OPC) must follow government recordkeeping and reporting requirements related to civil rights laws. To meet these obligations, we ask applicants to complete a form and volunteer information about their race, ethnicity, sex, veteran status, and disability status.

Providing this information is completely optional. It is kept strictly confidential and is never shared with the hiring committee or used in hiring decisions. Only the human resources staff who prepare OPC’s non‑discrimination plan will have access to this data. Their sole purpose in reviewing it is to ensure that OPC meets state and federal reporting requirements.

We share this to help applicants feel comfortable knowing why the information is requested, how it is used, and who can access it.

Definitions are available in the descriptions to the right.

• Black or African American (not Hispanic or Latino) — A person having origins in any of the black racial groups of Africa.
• Hispanic or Latino — A person of Mexican, Puerto Rican, Cuban, Central or South American, or other Spanish culture or origin, regardless of race.
• American Indian/Alaskan Native (not Hispanic or Latino) — A person having origins in any of the original peoples of North America and South America (including Central America), and who maintains tribal affiliation or community attachment.
• Asian (not Hispanic or Latino) — A person having origins in any of the original peoples of the Far East, Southeast Asian, or the Indian subcontinent including for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
• White (not Hispanic or Latino) —A person having origins in any of the original peoples of Europe, North Africa, or the Middle East.
• Native Hawaiian or Other Pacific Islander (not Hispanic or Latino) — A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
• Two or More Races —A person who primarily identifies with two or more of the above race/ethnicity categories.

An individual with a disability is a person who:

• Has a physical or mental impairment that substantially limits one or more major life activities.
  • Major life activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating and working. A major life activity also includes the operation of a major bodily function, including, but not limited to, functions of the immune system, normal cell growth, digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions.
• Has a history of such an impairment; or
• Is regarded as having such an impairment.
• The belief on the part of others that a person has such a disability.