Senior Incident Response Readiness Lead

Eaton; Houston (TX); On-site; USD 113,000 - 165,000; Full time

Job summary

Eaton is seeking a Senior Incident Response Readiness Analyst in the United States to strengthen our ability to prepare for, respond to, and recover from cyber, technology, and operational disruptions.

You will focus on incident response planning, playbook development, advisory support to Product Owners and stakeholders, readiness exercises, and continuous improvement across enterprise resiliency standards.

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years of experience in incident response readiness, cyber incident response, business continuity, disaster recovery, cyber resilience, crisis management, technology risk, IT operations, cybersecurity operations, or an equivalent combination.
• Must be legally authorized to work in the US without company sponsorship.
• No relocation is offered for this position. All candidates must reside within 50 miles of Beachwood, OH, Galesburg MI, Houston TX, Menomonee Falls WI, Moon Township PA, or Raleigh NC to be considered.

Responsibilities

• Maintain and update BCDR and incident response readiness artifacts, including BIAs, recovery plans, runbooks, incident response plans, playbooks, RTO/RPO targets, escalation paths, response owner rosters, and dependency mappings.
• Develop, maintain, validate, and improve incident response plans and playbooks for critical products, applications, services, business capabilities, and supporting technology environments.
• Advise Product Owners and business stakeholders on response roles, decision points, escalation criteria, communications expectations, recovery dependencies, plan ownership, maintenance responsibilities, and readiness requirements.
• Serve as an incident response coordinator during cyber, technology, or operational incidents by supporting playbook activation, war room coordination, containment and triage task tracking, action documentation, timeline management, stakeholder updates, and post-incident review activities.
• Plan, design, and execute incident response readiness activities such as tabletop exercises, simulation drills, playbook walkthroughs, service failovers, and recovery rehearsals; define objectives, scenarios, success criteria, and evidence expectations.
• Author and maintain incident response materials, exercise materials, response checklists, evidence capture templates, communication guidance, lessons-learned reports, maturity updates, and remediation tracking artifacts.
• Liaise with application, service, product, infrastructure, cybersecurity, business continuity, and business owners to validate response procedures, recovery procedures, escalation contacts, acceptance criteria, and response ownership.
• Coordinate with Crisis Management, Communications, Legal, cybersecurity, infrastructure, business continuity, and executive stakeholders to ensure integrated response, escalation, stakeholder briefing, and recovery planning alignment.
• Manage third-party continuity and incident response dependencies by integrating vendor roles, escalation contacts, contractual expectations, service restoration assumptions, and recovery dependencies into plans, playbooks, and exercises.
• Measure and report incident response readiness program health, including plan coverage, playbook quality, exercise results, incident lifecycle metrics, time-to-coordinate containment or initial recovery actions, stakeholder readiness, training completion, and remediation closure.
• Train and onboard incident responders, Product Owners, business stakeholders, recovery participants, and support teams; deliver awareness sessions and readiness guidance to build organizational maturity in incident response planning and execution.

Skills

Incident response readiness

Crisis management

Program governance

Training facilitation

Stakeholder communications

Project coordination

Documentation

Education

Bachelor’s degree

Job description

Eaton is seeking a Senior Incident Response Readiness Analyst in the United States to strengthen our ability to prepare for, respond to, and recover from cyber, technology, and operational disruptions.

You will focus on incident response planning, playbook development, advisory support to Product Owners and stakeholders, readiness exercises, and continuous improvement across enterprise resiliency standards.