Senior Incident Response & IT Operations Lead (On-Site)

Akima; Ashburn (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

Akima Global Technology (AGT) in Ashburn, VA, seeks an experienced leader to manage day-to-day operations of enterprise IT infrastructure, networks, databases, and help-desk services. The role blends strategic planning with hands-on oversight to ensure reliability and security across platforms.

You will coordinate platforms, drive incident response, and work with senior leaders to align technology goals with business objectives.

Qualifications

• Ability to obtain CBP Background Investigation/clearance.
• Certifications such as ITIL v3, CCNA, CCNP, CIM.
• Bachelor’s degree in related technical field such as MIS, CS, Engineering, IT, Networking and Telecommunications.
• A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.
• Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
• Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
• Showcase leadership abilities by managing projects and teams.
• Be proficient in project management and have knowledge of security and compliance issues.

Responsibilities

• Plans and maintains the organization’s data technology operations including hardware, software, and telecommunications.
• Evaluates, develops, and recommends solutions for the organization and its departments.
• Coordinates transitions from existing to new platforms and monitors technology needs.
• Develops technology plans, policies, and procedures with organizational leaders.
• Leads and directs staff with full authority for personnel decisions.
• Oversees incident remediation and communicates with CBP Incident Manager.
• Acts as the contract Point of Contact for Major Incident support and coordination.
• Implements and ensures incidents are managed and reported per the CBP process.

Skills

Leadership

Project management

Security/compliance knowledge

Networking concepts

Education

Bachelor’s degree in related technical field

Tools

ITIL v3

CCNA

CCNP

CIM

Job description

Akima Global Technology (AGT) in Ashburn, VA, seeks an experienced leader to manage day-to-day operations of enterprise IT infrastructure, networks, databases, and help-desk services. The role blends strategic planning with hands-on oversight to ensure reliability and security across platforms.

You will coordinate platforms, drive incident response, and work with senior leaders to align technology goals with business objectives.