Senior Incident Command Lead — Cross‑Domain Response

EY; Tallahassee (FL); Hybrid; USD 104,800 - 192,200; Full time

Job summary

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents. You will lead incident command activities and coordinate cross-functional response in a complex, multi-team environment across technology, security, and business stakeholders.

The role emphasizes clear communications, escalation, and action tracking from detection through restoration, ensuring

Qualifications

• Bachelor's degree in Information Technology, Cybersecurity, Engineering, Business, or equivalent experience preferred.
• 6+ years of incident management or cross-functional operations experience.
• Experience coordinating incidents, escalations, and major incidents.
• Strong communication, facilitation, and decision-support skills.

Responsibilities

• Lead incidents and major operational events requiring cross-functional response.
• Establish incident command structure and response rhythm.
• Coordinate response activities across technical, operational, cybersecurity, vendor, and stakeholder teams.
• Track incident actions through restoration and closure.

Skills

Incident coordination

Incident command

Communication

Stakeholder management

Escalation management

Cross-team collaboration

Operational resilience

Education

Bachelor's degree in Information Technology, Cybersecurity, Engineering, Business, or equivalent experience preferred

Job description

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents. You will lead incident command activities and coordinate cross-functional response in a complex, multi-team environment across technology, security, and business stakeholders.

The role emphasizes clear communications, escalation, and action tracking from detection through restoration, ensuring