Senior In-Home Delivery Operations Manager

Atlas Van Lines; Louisville (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Life insurance for employee & depend

401(k) with company match

Pre-tax savings plans (HSA)

Job summary

TopHAT Logistical Solutions, a division of Atlas Logistics, is seeking a Location Manager in Louisville to supervise in-home delivery contractor teams and oversee daily operations. You will manage routing, dispatch, billing, budgeting, and performance reporting to meet strategic goals.

The role emphasizes building strong relationships with customers and staff, ensuring safety standards, and leading teams across routes with potential overtime during peak seasons.

Qualifications

• 2-4 years of job-related experience is required.
• Experience in Logistics/In-Home Delivery is preferred.
• Effective problem-solving, oral, and written communication skills are required.
• NetSuite/P&L/DOT regulations experience preferred.

Responsibilities

• Route daily routes within Dispatch Track for each delivery team.
• Dispatch 5+ in-home delivery teams through multiple stops.
• Complete weekly billing and claims forms and submit through NetSuite.
• P&L budgeting responsibility.
• Collect daily and weekly operational data and assess performance reports.
• Recruit and maintain a roster of independent contractor carrier delivery teams.
• Conduct daily stand-up chats with teams before load out.
• Supervise load out to ensure product quality assurance.
• Perform local ride-alongs to ensure customer satisfaction by carriers.
• Ensure daily truck inspections and safety measures are met.
• Build relationships with customers, clients, and staff to enable improvements.
• Other duties may be assigned.

Skills

Problem-solving

Communication (oral & written)

Logistics / In-home delivery

Education

Associate degree

Bachelor's degree

Tools

NetSuite

P&L

DOT regulations

Job description

TopHAT Logistical Solutions, a division of Atlas Logistics, is seeking a Location Manager in Louisville to supervise in-home delivery contractor teams and oversee daily operations. You will manage routing, dispatch, billing, budgeting, and performance reporting to meet strategic goals.

The role emphasizes building strong relationships with customers and staff, ensuring safety standards, and leading teams across routes with potential overtime during peak seasons.