Senior In-Home Delivery Operations Manager (KY)

TopHat Logistical Solutions Louisville; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k) matching

Pre-tax savings (HSA)

Job summary

TopHat Logistical Solutions Louisville is seeking a Logistics Location Manager III to oversee in-home delivery contractor teams in Louisville, KY. You will manage daily routing, dispatch multiple teams, and handle weekly billing while ensuring performance and safety standards.

The role requires an Associate degree (Bachelor's preferred), 2–4 years of related experience, and strong problem‑solving and communication skills.

Qualifications

• Associate degree in related field is required; Bachelor's degree is a plus.
• 2–4 years of job-related experience or combination of education and experience.
• Strong problem-solving, oral and written communication skills.
• Experience in Logistics/In-Home Delivery is preferred.
• NetSuite, P&L, and DOT regulations experience preferred.
• Ability to establish and maintain effective relationships with employees, clients, and external organizations.

Responsibilities

• Route daily routes within Dispatch Track for each delivery team.
• Dispatch 5+ in-home delivery teams across multiple stops.
• Complete weekly billing and claims in NetSuite.
• Own P&L budgeting responsibilities.
• Collect and analyze operational data and performance reports.
• Recruit and maintain a roster of independent contractor carriers.

Skills

Problem solving

Communication skills

Team collaboration

Education

Associate degree in related field

Bachelor's degree a plus

Job description

TopHat Logistical Solutions Louisville is seeking a Logistics Location Manager III to oversee in-home delivery contractor teams in Louisville, KY. You will manage daily routing, dispatch multiple teams, and handle weekly billing while ensuring performance and safety standards.

The role requires an Associate degree (Bachelor's preferred), 2–4 years of related experience, and strong problem‑solving and communication skills.