Senior Implementations Product Specialist

present of AI; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Rad AI in the United States is seeking a Senior Implementations Product Specialist to guide customers in adopting radiology reporting software remotely. You will leverage hands-on imaging experience and knowledge of PACS and dictation systems to tailor product settings and deliver effective training.

You will manage several accounts, keep templates and documentation organized, and work between clinical practice and product teams to convert feedback into actionable product input and

Qualifications

• Experience with radiology reporting workflows is required.
• Hands-on imaging experience and customer-facing work.
• Ability to configure product settings and training based on workflows.
• Ability to manage multiple accounts and maintain templates and documentation.

Responsibilities

• Own how customers adopt radiology reporting software from go-live through steady use.
• Translate customer workflows into product configuration and training.
• Identify friction in AI-assisted drafts and coach clinicians through changes.
• Collaborate with product teams to feed clinical feedback.

Skills

Radiology workflows

PACS

Dictation systems

Customer facing

Account management

Documentation templates

Tools

PACS software

Dictation software

Job description

Senior Implementations Product Specialist

Customer & Solutions · United States - Remote · FullTime · Senior level

This role owns how customers actually adopt radiology reporting software, from go live readiness through steady use afterward. It asks for someone who already knows radiologist reporting workflows, PACS and dictation systems, and can turn each customer's way of working into product settings and training. A strong candidate pairs hands on imaging experience with several years of customer facing work, plus the organization to run several accounts and keep documentation and templates in order.

How it fits the AI era

The product drafts report impressions with generative AI, so much of the specialist's work becomes helping radiologists trust and fold that drafting into their daily reading routine. Judging where the AI output fits a given department's workflow, spotting friction, and coaching people through change stay human tasks. The role sits between the software and the clinic, translating feedback into configuration and product input.

How it builds AI experience

Working here means seeing generative AI reporting used across many radiology groups and health systems, and learning how adoption of AI drafting actually plays out in practice. That builds skill in configuring AI features, reading usage patterns, and feeding real clinical feedback back to product teams. A candidate can prepare by getting fluent in radiology reporting tools and how AI assisted drafts are reviewed and edited before sign off.

Worth showing

• Radiology reporting workflows
• PACS and dictation systems
• Workflow gap analysis

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Rad AI

Rad AI builds generative AI software for radiology that drafts report impressions, speeds up reporting, and tracks follow-up on incidental findings, per the company.