Senior Implementation Consultant, P3 (Biller Focused)

Francisco Partners; United States; On-site; USD 70,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement savings

Job summary

Veradigm is seeking a Senior Implementation Consultant to onboard Practice Fusion Billing Software clients and support the Services Team. You will gather documentation, train clients on billing workflows within Practice Fusion EHR, and help with post-go-live questions on claims, denials, and enrollment.

In this role, you will guide customers through billing setup in the EHR, ensure accurate data flow between EHR and Billing Software, and uphold company policies while striving to exceed

Qualifications

• High School Diploma or GED required.
• 2+ years experience with EHR systems, practice management software, and clearinghouses.
• Strong understanding of the full revenue cycle: patient registration, insurance verification, charge capture, claims submission, payment posting, denial management, and collections.

Responsibilities

• Provide strong customer service and timely follow-up to client inquiries.
• Gather required documentation for payer enrollment and onboarding.
• Train clients on billing software and workflows within Practice Fusion EHR.
• Support clients post go-live with billing questions, denials, and scenarios needing clarification.
• Guide clients in entering billing details in the Practice Fusion EHR.
• Educate on billing workflows within Practice Fusion EHR and data exchange with Billing Software.
• Ensure adherence to company policies and procedures and meet supervisor goals.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Tools

EHR systems

Practice management software

Clearinghouses

Job description

The Senior Implementation Consultant position is responsible for the onboarding of Practice Fusion Billing Software clients. The position supports the Practice Fusion Services Team by efficiently and effectively providing, reviewing and training clients on the Billing Software system along with gathering required documentation for a successful implementation.

What You'll Contribute:

• Strong customer service skills; following up and answering client calls and emails; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally.
• Gather required documentation and information for our Payer Enrollment team.
• Training to clients on the overall use of Billing Software by providing an overview, key configuration and demonstrating common workflows.
• Supporting clients post go live on claims related questions, denials, and other scenarios where clarifications may be needed.
• Guide clients in Practice Fusion EHR to input details in the required settings for billing setup.
• Provide education on billing workflows within Practice Fusion EHR.
• Understand the integration and data flow between Practice Fusion EHR and Billing Software.
• Complies and enforces all policies and procedures related to the position, the department, and the company.
• Achieve goals set forth by supervisor.

Qualifications:

• High School Diploma or GED Required
• 2+ years experience with electronic health record (EHR) systems, practice management software, and clearinghouses.
• Strong understanding of the full revenue cycle: patient registration, insurance verification, charge capture, claims submission, payment posting, denial management, and collections.

Compensation Range:

$69,852-$97,094

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans.

This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.