Expert Implementation Consultant-2

Veradigm; North Carolina; Hybrid; USD 93,000 - 129,000; Full time

Job summary

Veradigm seeks an Expert Implementation Consultant to lead complex software implementations across enterprise and multi-site clients, aligning clinical workflows with financial performance. You will plan multi-department onboarding and mentor junior consultants, ensuring successful deliveries and client satisfaction.

The role requires 7+ years of experience (2-3 in senior level), heavy cross-team coordination, and travel up to 80%. Visa sponsorship is not offered.

Qualifications

• Bachelor's Degree or equivalent Technical / Business experience.
• 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience.
• Up to 80% travel may be required.
• Visa Sponsorship is not offered for this position.

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams.
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk.
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams.
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences.
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined.
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement.
• Own client training strategy and lead refinement of onboarding materials across the implementation team.
• Manage cross-workstream readiness and post-go-live transition to ongoing operations.
• Support pre-sales scoping input on complex or multi-product opportunities when requested.

Education

Bachelor's Degree or equivalent Technical / Business experience

Job description

Job Description

The Expert Implementation Consultant leads complex, cross-functional software implementations with a high degree of independence, connecting the full patient care cycle - front-office, clinical, coding, and billing - to financial performance. This role plans and executes multi-department onboarding for enterprise and multi-site clients, mentors other Implementation Consultants, and serves as a trusted advisor to client leadership, escalating only genuine scope or design questions upstream.

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement
• Own client training strategy and lead refinement of onboarding materials across the implementation team
• Manage cross-workstream readiness and post-go-live transition to ongoing operations
• Support pre-sales scoping input on complex or multi-product opportunities when requested

Qualifications

• Education: Bachelor's Degree or equivalent Technical / Business experience
• Experience: 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience
• Up to 80% travel may be required
• Visa Sponsorship is not offered for this position

Compensation

• Compensation Range: $92,972-$129,231

Benefits

Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

• holidays
• vacation
• medical
• dental
• vision insurance
• company paid life insurance
• retirement savings

EEO Statement

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Eligibility & Compliance

Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.