Senior IC: M&A Integration & Total Rewards Program Lead

ServiceNow; California (MO); Hybrid; USD 149,000 - 261,000; Full time

Benefits offered by this job

Health plans

401(k) match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow, a leader in AI-enabled business reinvention, seeks a senior IC to own MA integration delivery for Global People workstreams and drive Total Rewards program management across deals. You will connect strategy to execution without direct reports, collaborating with Corporate Development, HR, Legal, Finance, and IT on the MA side, and Compensation, Benefits, and HR Technology on the TR side.

You will influence senior stakeholders, build integration plans, and manage cross-functional

Qualifications

• 8–12 years of progressive experience in program, project management, HR operations or management consulting with M&A and Total Rewards exposure.
• Proven ability to manage multiple concurrent, high-stakes programs as an IC without direct reports.
• Strong working knowledge of HR systems, particularly Workday, and comfort with org hierarchies, EIB loads, and data integrity issues.
• Track record of influencing senior stakeholders and driving decisions in matrixed organizations.
• Experience with global integrations and cross-border employment is a plus.
• PMP or equivalent certification is a plus.

Responsibilities

• Own end-to-end program management for People workstreams across concurrent acquisitions, from due diligence through Day 1 and post-close.
• Build and maintain master integration plans, dependency maps, RAID logs, and milestone tracking across functional leads.
• Drive Day 1 readiness, including org hierarchy setup, Workday onboarding, benefits and payroll cut-overs, and employee communications.
• Serve as the primary integration point between People, TR, Corporate Development, Legal, and IT, translating deal objectives into execution plans.
• Prepare and present status updates and escalation briefings for senior leadership.
• Lead post-close retrospectives and translate findings into repeatable playbooks.
• Own program management for cross-functional TR initiatives, compensation and performance cycles, platform rollouts, benefits programs, and policy changes.
• Build and maintain project plans, track milestones, and surface risks across TR workstreams.

Skills

Program management

HR operations

M&A integration

Stakeholder influence

Workday knowledge

Education

Bachelor's degree in related field

PMP or equivalent credential

Tools

Workday ERP

Job description

ServiceNow, a leader in AI-enabled business reinvention, seeks a senior IC to own MA integration delivery for Global People workstreams and drive Total Rewards program management across deals. You will connect strategy to execution without direct reports, collaborating with Corporate Development, HR, Legal, Finance, and IT on the MA side, and Compensation, Benefits, and HR Technology on the TR side.

You will influence senior stakeholders, build integration plans, and manage cross-functional