I&O Solutions Delivery Leader

Otsuka Pharmaceutical Co., Ltd.; United States; Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Prescription drug coverage

401(k) match

Tuition reimbursement and student loan

Disability insurance

Paid holidays and paid leave

Job summary

Otsuka Pharmaceutical Co., Ltd. is seeking a senior Infrastructure and Operations leader to own the horizontal delivery and service management engine of the I&O function in the United States.

You will partner with IT Business Partners, Platform Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and Solution Delivery Partners to translate enterprise demand into prioritized, working infrastructure and workplace services.

Qualifications

• 7-10 years of progressive IT experience.
• 3-5 years leading infrastructure, operations, service management, or technology delivery initiatives.
• Experience in regulated environments with ITIL-based service design and delivery.

Responsibilities

• Coordinate end-to-end delivery activities for platforms and services.
• Support Lean-Agile, SDLC, and delivery management practices across I&O teams.
• Establish capacity vs demand and manage dependencies in a regulated environment.
• Ensure release management and change-and-adoption discipline with operational readiness.
• Communicate delivery status, risks, and recommendations to leadership.
• Partner with security, testing, and compliance for regulatory requirements.
• Lead cross-functional delivery across Hybrid Cloud, Digital Workplace, and ESMS platforms.
• Facilitate quarterly roadmap planning and budgeting coordination.

Skills

Cross-functional leadership

Lean-Agile

SDLC

SAFe

Stakeholder management

ITIL-based service design

Delivery planning

Communication

Problem solving

Regulated environments

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

MBA with technology focus (preferred)

Tools

ITIL Certification

PMI PMP

CSM/SAFe certifications

Job description

Otsuka Pharmaceutical Co., Ltd. is seeking a senior Infrastructure and Operations leader to own the horizontal delivery and service management engine of the I&O function in the United States.

You will partner with IT Business Partners, Platform Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and Solution Delivery Partners to translate enterprise demand into prioritized, working infrastructure and workplace services.