Senior Hybrid Salesforce Program Manager

AiQualTest LLC; North Carolina; Hybrid; USD 120,000 - 150,000; Part time

Job summary

AiQualTest LLC seeks an experienced Program Manager to lead the Salesforce program for DCY, overseeing the setup, governance, and operations of Salesforce initiatives. This contractor role demands strategic planning, cross-functional leadership, and strong stakeholder management to ensure on-time, on-budget delivery aligned with business goals.

The PM will coordinate with developers, administrators, and architects, manage risk, and drive continuous improvement across Salesforce implementations,

Qualifications

• 4-year college degree or equivalent technical study.
• 7+ years of project management experience in Information Technology projects.
• 5+ years of business process analysis.
• 3+ years of workflow automation.
• 3+ years of Salesforce experience.
• Competency in Microsoft applications including Visio, Word, Excel, PowerPoint and Outlook.

Responsibilities

• Strategic Planning & Leadership: define and drive the Salesforce program vision, strategy, and roadmap.
• Program Oversight: manage end-to-end lifecycle, timelines, budgets, and resources; ensure governance and compliance.
• Stakeholder Management: liaise between business and technical teams; gather requirements and set expectations.
• Process Improvement: analyze and improve business processes through Salesforce automation and best practices.
• Technical Oversight (Non-Coding): collaborate with developers and architects on scalable solutions.
• Change Management & Training: lead adoption efforts and coordinate training programs.
• Reporting & Analytics: track KPIs and deliver dashboards and reports for leadership.

Skills

Project management

Stakeholder management

Vendor management

Change management

Business process analysis

Workflow automation

Salesforce

Risk management

Communication

Leadership

Education

Bachelor's degree

Tools

Microsoft Office

Visio

Word

Excel

PowerPoint

Outlook

Salesforce

Job description

AiQualTest LLC seeks an experienced Program Manager to lead the Salesforce program for DCY, overseeing the setup, governance, and operations of Salesforce initiatives. This contractor role demands strategic planning, cross-functional leadership, and strong stakeholder management to ensure on-time, on-budget delivery aligned with business goals.

The PM will coordinate with developers, administrators, and architects, manage risk, and drive continuous improvement across Salesforce implementations,