Senior Salesforce Program Manager — Contract

American business solutions inc; Columbus (OH); In loco; USD 90.000 - 130.000; Part-time

Descrizione del lavoro

Ohio Department of Children and Youth (DCY) seeks an experienced Program Manager to lead the Salesforce program, oversee setup and governance, and coordinate across multiple vendors and internal teams. The role focuses on strategy, risk management, and successful on-time delivery of Salesforce initiatives.

The PM will drive program roadmaps, oversee governance processes, and manage vendor relationships while ensuring alignment with business and technical requirements and quality standards.

Competenze

• 4-year college degree or equivalent technical study.
• 7+ years of project management experience in IT projects with multiple concurrent projects.
• 5+ years of business process analysis.
• 3+ years of workflow automation.
• 3+ years of Salesforce experience.
• Competency in Microsoft Office (Visio, Word, Excel, PowerPoint, Outlook).

Mansioni

• Define and drive the Salesforce program vision, strategy, and roadmap.
• Manage end-to-end lifecycle of Salesforce projects and initiatives.
• Oversee timelines, budgets, deliverables, and resource allocation.
• Ensure governance, risk management, and compliance across Salesforce implementations.
• Lead cross-functional teams and communicate with senior leadership.
• Collaborate with Salesforce developers, administrators, and architects on technical solutions.
• Lead change management efforts and plan training programs for users.
• Track KPIs and deliver dashboards and reports providing business insight.

Conoscenze

Program management

Stakeholder management

Vendor management

Change management

Leadership

Communication

Risk management

Documentation

Cross-functional leadership

Formazione

Bachelor's degree or equivalent

PMP credential (preferred)

Strumenti

Microsoft Office

Visio

Project management tools

Descrizione del lavoro

Ohio Department of Children and Youth (DCY) seeks an experienced Program Manager to lead the Salesforce program, oversee setup and governance, and coordinate across multiple vendors and internal teams. The role focuses on strategy, risk management, and successful on-time delivery of Salesforce initiatives.

The PM will drive program roadmaps, oversee governance processes, and manage vendor relationships while ensuring alignment with business and technical requirements and quality standards.