Senior Hybrid Cloud & Infrastructure Administrator

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 129,000 - 207,000; Full time

Job summary

Pacific Gas and Electric Company in Oakland offers a senior IT operations role focused on enterprise hybrid cloud, Azure Local, AWS, Windows 365 Cloud PC, VMware, and Citrix VDI. You will drive reliability, security, and performance of critical infrastructure while coordinating with MSPs.

The position is hybrid with roughly one day per week in the Oakland office. Strong emphasis on incident management, automation, and vendor collaboration to meet SLAs and KPIs.

Qualifications

• Bachelor's degree in computer science or related discipline.
• 7+ years infrastructure operations experience.
• Master's degree in IT, business, or related field preferred.
• Experience in consulting or utility IT environment is a plus.

Responsibilities

• Serve as the technical and operational expert for cloud and virtualization environments.
• Maintain availability, reliability, performance, security of enterprise services.
• Oversee MSPs, ensuring SLAs, KPIs, and contractual commitments are met.
• Monitor incidents, patching, changes, and operational risk with RCA follow-ups.
• Lead automation, monitoring, and runbook improvements to reduce manual work.
• Escalate and coordinate cross-functional teams during major incidents.

Skills

Leadership

Vendor management

SLA/KPI management

Cross-functional coordination

Operational excellence

Education

Bachelor's degree in computer science or related field

Master's degree in business or related field

Tools

Azure Local

AWS

VMware vSphere/vCenter

Citrix Virtual Apps and Desktops

Windows 365 Cloud PC

Job description

Pacific Gas and Electric Company in Oakland offers a senior IT operations role focused on enterprise hybrid cloud, Azure Local, AWS, Windows 365 Cloud PC, VMware, and Citrix VDI. You will drive reliability, security, and performance of critical infrastructure while coordinating with MSPs.

The position is hybrid with roughly one day per week in the Oakland office. Strong emphasis on incident management, automation, and vendor collaboration to meet SLAs and KPIs.