Senior HVAC Service Technician

FINITETEK INC; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health and medical insurance

Vision insurance

Paid training

Competitive compensation

Year-round work

Life insurance

Disability coverage

Job summary

FINITETEK INC is seeking an experienced HVACR Service Technician to join our Western New York team. You will install, maintain, troubleshoot, and repair HVACR systems for residential and commercial customers, delivering reliable, high-quality workmanship.

The ideal candidate has 5–10 years of HVACR experience, strong diagnostic skills, excellent communication, and the ability to work under time pressure. This full-time role offers year-round work, comprehensive insurance, paid training, and

Qualifications

• 5-10 years of HVACR experience in service and/or installation.
• Strong technical troubleshooting, diagnostic, maintenance, and repair skills.
• Excellent verbal, written, reading, and customer communication skills.

Responsibilities

• Service, install, maintain, and repair a variety of HVACR equipment, including air conditioners, furnaces, boilers, natural gas generators, fireplaces, tankless water heaters, and heat pumps.
• Diagnose equipment issues accurately and complete repairs efficiently.
• Perform Indoor Air Quality (IAQ) services and install related components and add-on systems.
• Service and work on rooftop units; experience preferred but not required.
• Communicate professionally with residential and commercial customers.
• Identify potential sales opportunities and generate lead referrals for the sales team.
• Coordinate with fellow technicians, the Service Manager, dispatchers, and parts personnel.
• Follow manufacturer instructions, safety standards, and company procedures.
• Participate in a rotating on-call schedule.
• Complete other related duties as assigned by the Service Manager.

Skills

HVACR experience

Troubleshooting

Customer service

Communication

Time management

Job description

Job Type: Full-Time

Location: Western New York

About the Role

We are looking for an experienced HVACR Service Technician to join a growing, family-owned heating and air conditioning company serving Western New York.

The Service Technician reports directly to the Service Manager and is responsible for performing HVACR installation, maintenance, troubleshooting, and repair services for residential and commercial customers.

The ideal candidate has strong technical skills, excellent customer service abilities, and a commitment to delivering reliable, high-quality work. This role requires professionalism, sound judgment, dependability, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Service, install, maintain, and repair a variety of HVACR equipment, including air conditioners, furnaces, boilers, natural gas generators, fireplaces, tankless water heaters, and heat pumps.
• Diagnose equipment issues accurately and complete repairs efficiently.
• Perform Indoor Air Quality (IAQ) services and install related components and add-on systems.
• Service and work on rooftop units; experience preferred but not required.
• Communicate professionally with residential and commercial customers.
• Identify potential sales opportunities and generate lead referrals for the sales team.
• Coordinate with fellow technicians, the Service Manager, dispatchers, and parts personnel.
• Follow manufacturer instructions, safety standards, and company procedures.
• Participate in a rotating on-call schedule.
• Complete other related duties as assigned by the Service Manager.

Qualifications

• 5-10 years of HVACR experience in service and/or installation.
• Strong technical troubleshooting, diagnostic, maintenance, and repair skills.
• Excellent verbal, written, reading, and customer communication skills.
• Ability to follow manufacturer specifications and technical instructions.
• Basic computer skills.
• Valid New York State driver's license and ability to operate company vehicles within 30 days of employment.
• Must meet company vehicle insurance requirements.
• Ability to work under time pressure and adapt to changing schedules, weather conditions, customer needs, and workload fluctuations.
• Physically capable of performing job duties in varying conditions, including extreme winter weather.
• Willingness to continue learning through self-study, company training, and manufacturer workshops.
• Health and medical insurance
• Vision insurance
• Paid training
• Competitive compensation
• Year-round work
• Company-paid life insurance
• Long-term disability and supplemental disability coverage