Senior HVAC Service Technician

TRS Heating & Air Conditioning Inc.; Town of Elma (NY); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Flexible schedule

Paid training

401 K

Company paid life insurance

Competitive Compensation

Year-Round Work

Company Paid Dental and Vision Insur.

401 K

Company Paid Life Insurance, Long Term

Job summary

A local HVACR company in New York is seeking an exceptional Service Technician to provide installation, service, and maintenance for both residential and commercial customers. This role requires 5–10 years of HVACR experience, strong communication skills, and the ability to work under varying conditions. The ideal candidate will demonstrate professionalism and a commitment to high-quality service. This position offers competitive compensation, flexible scheduling, and opportunities for career advancement.

Qualifications

• 5–10 years of HVACR experience in service and/or installation.
• Ability to follow manufacturer instructions and interact professionally.
• Must be able to operate company vehicles and be insurable under policy.

Responsibilities

• Servicing and installing a wide range of HVACR equipment.
• Performing Indoor Air Quality services.
• Identifying lead referrals for the sales team.
• Interact with customers and team members including the Service Manager and Dispatchers.
• Identify and generate lead referrals for the sales team.

Skills

Strong verbal and communication skills

Ability to diagnose issues

Decisive and dependable

Basic computer skills

Tools

Basic computer skills

Job description

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement

TRS Heating & Air Conditioning, Inc. is a proud local, family-owned and operated HVACR company serving Western New York. We’re growing and looking for an exceptional Service Technician to join our team.

The Service Technician reports directly to the Service Manager and is responsible for performing a wide range of HVACR installation, service, maintenance, and repair tasks for both residential and commercial customers. This role requires strong technical skills, professionalism, and the ability to deliver high-quality service that reflects our company’s long-standing values of honesty, reliability, and customer care.

Benefits

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Health Insurance
• Company Paid Dental and Vision Insurance
• 401 K
• Company Paid Life Insurance, Long Term Disability and Supplemental Disability

Customer-focused responsibilities in this position require someone who is decisive, tactful, dependable, and able to take initiative. Strong communication skills are essential when working with a wide range of residential and commercial customers.

The Service Technician must be able to accurately diagnose issues and complete work efficiently, ensuring positive outcomes for both the customer and TRS Heating & Air Conditioning.

This role interacts with customers across all demographics as well as team members throughout the company, including fellow technicians, the Service Manager, Dispatcher, and Parts Runners.

Representative Duties

• Servicing and installing a wide range of HVACR equipment, including air conditioners, furnaces, boilers, natural gas generators, fireplaces, tankless water heaters, and heat pumps.
• Performing Indoor Air Quality (IAQ) services and installing related components and add-on systems.
• Working on rooftop units (experience preferred but not required).
• Identifying and generating lead referrals for the sales team.
• Completing other related tasks as assigned by the Service Manager.

Qualifications

• 5–10 years of HVACR experience in service and/or installation.
• Strong verbal, reading, and communication skills; able to follow manufacturer instructions and interact professionally with customers, suppliers, and coworkers.
• Basic computer skills and the ability to work in a rotating on-call schedule.
• Physically capable of performing all duties in varying conditions, including extreme Buffalo weather.
• Commitment to ongoing learning through self-study, company training, and manufacturer workshops.
• Valid New York State driver’s license (must be able to operate company vehicles within 30 days) and insurability under TRS’s policy.
• Ability to work efficiently under time pressure, changing schedules, weather challenges, customer needs, and workload fluctuations.