Senior HVAC/R Technical Services Manager

Solstice Advanced Materials; Morris Plains (NJ); On-site; USD 196,000 - 246,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

Job summary

Solstice Advanced Materials is seeking a Technical Service Engineer Manager who will assist HVAC/R OEMs, end users, contractors and sales teams to promote and qualify Solstice refrigerant options and related services.

The role involves field trials, technical inquiries, feedback to R&D, and prototyping for new products, reporting to the Technical Services Director, and working from Buffalo, NY or Morris Plains.

Qualifications

• Minimum of 10 years of experience with HVAC refrigerant solutions.
• Field service history/application experience.
• Understanding of refrigerant properties and refrigeration cycle.
• Customer facing experience.
• Ability to travel domestically and internationally.
• Ability to visit remote job sites and end users' facilities, including negotiating mechanical rooms and rooftop equipment.

Responsibilities

• Directly answer technical service inquiries and maintain SFDC database.
• Support marketing and sales teams using technical expertise in face-to-face customer contact scenarios.
• Present Solstice refrigerant solutions to industry groups.
• Support refrigerant retrofits to Solstice low GWP offerings, instruct field personnel on proper procedures.
• Stay abreast of regulations and guide the industry on refrigerant choice.
• Contribute to technical manuals, data sheets and publications pertaining to Solstice refrigerant and service offerings.

Skills

HVAC refrigerants

Field service

Customer facing

Technical sales support

Regulatory knowledge

Tools

SFDC (Salesforce)

Job description

Solstice Advanced Materials is seeking a Technical Service Engineer Manager who will assist HVAC/R OEMs, end users, contractors and sales teams to promote and qualify Solstice refrigerant options and related services.

The role involves field trials, technical inquiries, feedback to R&D, and prototyping for new products, reporting to the Technical Services Director, and working from Buffalo, NY or Morris Plains.