HVAC Technical Service Manager – Field & Retrofit Lead

Solstice

Morris Plains (NJ)

Hybrid

USD 196,000 - 246,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Job summary

Solstice Advanced Materials seeks an experienced Technical Service Engineer Manager-HVAC Solutions to lead technical service inquiries, support sales, and promote refrigerant options across HVAC/R industries.

You will report to the Technical Services Director and work from Morris Plains, NJ or Buffalo, NY (Remote). The role involves collaborating with R&D, field trials, and developing technical manuals and publications.

Qualifications

Minimum of 10 years of experience with HVAC refrigerant solutions.
Understanding of refrigerant properties and a firm grasp of the refrigeration cycle.
Ability to travel both domestically and internationally.
Ability to visit remote job sites and end users' facilities, including negotiating mechanical rooms and rooftop equipment.

Responsibilities

Directly answer technical service inquiries and maintain sfdc database
Support marketing and sales teams using your technical expertise in face-to-face customer contact scenarios
Present Solstice refrigerant solutions to industry groups
Support refrigerant retrofits to Solstice low GWP offerings, instruct field personnel on proper procedures
Stay abreast of regulations and guide the industry on refrigerant choice
Contribute to technical manuals, data sheets and publications pertaining to Solstice refrigerant and service offerings