Hybrid Technical Support Specialist Refrigerants & Chillers

Solstice Advanced Materials; Morris Plains (NJ); Hybrid; USD 130,514 - 163,437; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) match

Paid Time Off and Holidays

Job summary

Solstice Advanced Materials is seeking a Technical Support Specialist to assist with technical services for refrigerant applications. This role involves handling inquiries from various stakeholders and requires a minimum of 10 years of technical support experience.

The candidate will work in a hybrid model from Buffalo, NY or Morris Plains, NJ and support various functions, integrating with sales and R&D teams. A comprehensive benefits package and a robust salary range from $130,514–$163,437 are offered.

Qualifications

• Minimum of 10 years of technical support or field support experience.
• Ability to present to industry groups.
• Ability to visit commercial and industrial sites.

Responsibilities

• Take technical inquiries and provide accurate responses.
• Maintain a database to log inquiries.
• Support retrofits and new product introductions.

Skills

Knowledge of refrigerant properties

Technical support experience

Excellent communication skills

Ability to travel

Education

Associate's degree in engineering discipline

Bachelor's degree in engineering discipline

Job description

Solstice Advanced Materials is seeking a Technical Support Specialist to assist with technical services for refrigerant applications. This role involves handling inquiries from various stakeholders and requires a minimum of 10 years of technical support experience.

The candidate will work in a hybrid model from Buffalo, NY or Morris Plains, NJ and support various functions, integrating with sales and R&D teams. A comprehensive benefits package and a robust salary range from $130,514–$163,437 are offered.