Senior HVAC Quality Control Specialist

Palmetto-Clean-Technology; Charlotte (NC); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Unlimited PTO

Medical/dental/vision coverage

Parental leave

Retirement plans

Job summary

Palmetto is seeking a Senior Quality Control Technician in Charlotte, NC to review and close-out project milestones for HVAC, water heater, and other Comfort installations. You will verify sales, design, and installation documentation, assess energy efficiency goals, and ensure high-quality performance.

The role involves on-site inspections, feedback to contractors, and developing QC processes. You will train junior technicians, analyze data trends, and support continuous improvement across

Qualifications

• 4+ years of experience in a technical or construction role within the HVAC industry.
• Experience with interdepartmental problem-solving or project management.
• Familiarity with HVAC system design and energy efficiency standards preferred.
• Strong oral and written communication skills with the ability to influence third-party contractors.

Responsibilities

• Review and close-outs of project documents, photos, and system designs.
• Apply advanced knowledge of HVAC quality control standards and system operation criteria.
• Verify system performance data and ensure installed HVAC equipment aligns with sales and design specifications.
• Inspect HVAC control and monitoring platforms for accurate configuration and functionality.
• Provide clear and concise feedback for rejected project submissions and guide resolution.
• Provide feedback to the Program Manager and Leadership to inform and evolve the product.
• Troubleshoot and resolve milestone package rejections to ensure quick turnaround times.
• Stay updated on industry standards, installation techniques, and emerging technologies.
• Develop and refine quality control processes, installation guidelines, and contractor training programs.
• Manage and resolve partner support requests through chat or ticketing systems, addressing escalations promptly.
• Analyze data to identify trends or areas for improvement and recommend corrective actions.
• Conduct training sessions for junior Quality Control Technicians to enhance team capabilities.
• Perform and document site inspections for specific programs, including assessment of mechanical, structural, and electrical components of HVAC installations.

Skills

HVAC QC

Project mgmt

Data analysis

Contractor liaison

Documentation

Tools

G-Suite

Microsoft Office

Job description

Palmetto is seeking a Senior Quality Control Technician in Charlotte, NC to review and close-out project milestones for HVAC, water heater, and other Comfort installations. You will verify sales, design, and installation documentation, assess energy efficiency goals, and ensure high-quality performance.

The role involves on-site inspections, feedback to contractors, and developing QC processes. You will train junior technicians, analyze data trends, and support continuous improvement across