Position Description: SeniorHuman Resources Manager
Company: Legacy Bakehouse
Location: WI (on-site); limited travel required
Department: Human Resources
Reports To: Chief Financial Officer
About Legacy Bakehouse
Position Summary
The Senior Human Resources Manager will lead the people function across all three Legacy Bakehouse facilities. This is a hands‑on, high‑ownership role. The Senior HR Manager will review and modernize HR systems, rebuild HR infrastructure, and put disciplined, repeatable processes in place. They will lead a culture update across all sites and move the workforce from temporary to permanent. They will also get the fundamentals right: recruiting, onboarding, training, talent management, and performance management. Together, this work will build a stable, engaged multi‑shift workforce, keep the Company compliant, and bring Legacy and acquired sites onto common policies and practices. The Senior HR Manager will serve as a trusted advisor to the executive team and plant leadership.
Key Responsibilities
HR Systems, Infrastructure & Process Improvement
- Conduct a full review of HR systems — HRIS, payroll, timekeeping, applicant tracking, and benefits platforms — and recommend and lead upgrades, consolidation, or replacement.
- Assess current HR processes and documentation across all sites; build and execute a plan to rebuild the HR foundation.
- Design standard, repeatable HR processes (hiring, onboarding, performance, corrective action, offboarding) and supporting tools, templates, and checklists.
- Improve HRIS use, employee data integrity, and HR reporting; reduce manual and paper‑based work.
- Apply a continuous improvement approach to HR: measure process performance, remove friction, and keep improving.
Training & Talent Management
- Build structured onboarding and job training programs for production, maintenance, and quality roles, in partnership with operations and quality.
- Implement a consistent performance management process, including goal setting, reviews, and documentation.
- Lead talent reviews and succession planning; identify high‑potential associates and build career pathways from operator to lead to supervisor.
- Develop supervisor and frontline leader training on people leadership, communication, and policy application.
Culture & Employee Relations
- Lead a culture update across all three sites: assess the current culture through surveys, listening sessions, and stay interviews, then define the target culture with the executive team.
- Translate the culture into everyday practice — values, leader behaviors, communication, recognition, and engagement programs anchored in the Company’s operating pillars.
- Build one Legacy culture across Legacy and acquired sites while respecting what works locally; track progress through engagement and retention data.
- Serve as the primary employee relations resource: investigations, corrective action, attendance, and conflict resolution.
- Coach supervisors and plant leaders on people leadership and consistent policy application.
Safety & Quality Culture
- Partner leadership to build a safety‑and quality‑first culture, anchored in the Company’s pillars of safety first and quality above all.
- Ensure safety training is built into onboarding and job training, with accurate training records that support SQF and customer audits.
- Build safety and quality expectations into hiring, performance management, corrective action, and recognition programs.
- Support incident investigations, OSHA recordkeeping, workers’ compensation, and return‑to‑work programs in partnership with EHS.
- Track and report people‑related safety and quality indicators (training completion, incident trends, recordables) with operations leadership.
Talent Acquisition & Workforce Planning
- Oversee all recruiting for hourly production, maintenance, quality, and salaried roles across all sites.
- Own recruiting partner relationships — staffing agencies, search firms, job boards, technical schools, and workforce development organizations — including selection, terms, performance reviews, and spend.
- Lead the transition from a temporary to a permanent workforce: build the conversion process and criteria, increase direct hiring, and reduce reliance on staffing agencies over time.
- Partner with operations and finance on the business case, timing, and targets for temp‑to‑permanent conversion; make permanent roles attractive through onboarding, pay, and career pathways.
- Partner with operations on shift staffing plans, headcount forecasting, and workforce needs tied to capacity expansion.
- Drive new‑hire retention and build Legacy’s employer brand in local labor markets.
HR Operations & Compliance
- Ensure compliance with federal, Wisconsin, and Tennessee employment laws (FLSA, FMLA, ADA, EEO, I-9/E-Verify).
- Maintain and harmonize employee handbooks, policies, and HR documentation across sites.
- Partner with finance on payroll accuracy, HRIS administration, and HR audits.
- Lead people integration for acquired sites and build a repeatable HR integration playbook for future add‑on acquisitions.
- Develop and report key workforce metrics (turnover, time‑to‑fill, attendance, temp share of workforce, temp‑to‑permanent conversion, agency spend, overtime) to leadership and ownership.
- Partner with the executive team on organizational design, succession planning, and leadership hiring as the Company scales.
Qualifications
- Bachelor’s degree in human resources, Business, or related field, or equivalent experience.
- 7+ years of progressive HR experience, including 3+ years leading HR for a manufacturing site or multi‑site operation; food, bakery, or CPG manufacturing strongly preferred.
- Strong command of HR fundamentals, including training program design, onboarding, performance management, and talent management.
- Experience managing recruiting and external recruiting partners (staffing agencies, search firms).
- Demonstrated success building or rebuilding HR infrastructure and processes
- Experience with acquisition integration, site startup, or workforce harmonization strongly preferred.
- Hands‑on total rewards experience, including hourly wage structures and shift differentials, benefits renewals with broker partners, and merit and incentive programs.
- Demonstrated success leading culture change in a manufacturing environment.
- Strong working knowledge of employment law and compliance; multi‑state experience preferred.
- Limited travel required to the Cudahy, WI and Sevierville, TN facilities.
- Spanish speaking is highly preferred.
Legacy Bakehouse is an equal opportunity employer.