Senior Human Resources Manager

Blue Link Wireless; United States; On-site; USD 110,000 - 115,000; Full time

Job summary

An established industry player in telecommunications is seeking a Senior Human Resources Manager to lead HR operations. This role involves creating policies, ensuring compliance with laws, and fostering a positive company culture. You will recruit, onboard, and train new employees while addressing high-level employee relations issues. The ideal candidate will have extensive HR management experience and a strong grasp of employment law. Join a company dedicated to growth and employee satisfaction, where your contributions will significantly impact the organization's success and culture.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 10+ years of HR Generalist experience in retail and/or corporate environments.
• Strong understanding of employment law and compliance.

Responsibilities

• Manage all aspects of HR operations, including recruiting and onboarding.
• Develop and implement HR strategies that support company goals.

Skills

HR Management

Talent Acquisition

Employee Relations

Performance Management

Compliance with Employment Law

Education

Bachelor’s Degree

Tools

Microsoft Office

ADP

Job description

This range is provided by Blue Link Wireless. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $115,000.00/yr

Direct message the job poster from Blue Link Wireless

Vice President Human Resources at Blue Link Wireless

About Us

Blue Link Wireless is a premium retailer for AT&T with over 200 Retail Stores across the country and growing! At Blue Link Wireless, we live true to our Values and strive for excellence in all aspects of our work. Our founders have extensive and acclaimed experience in the wireless communications sector. Every member of our executive team is driven towards growth, and a desire to attract the friendliest, most knowledgeable team members to build our success one Customer at a time. We are committed to training, promoting, and retaining our most valued resource, our team members. With Blue Link’s trajectory for growth, the potential for career advancement for top performers within our organization is unprecedented.

Job Description Overview

As a Senior Human Resources Manager, you will play a crucial role in managing all aspects of HR operations. You will create policies and procedures, ensure compliance with local, state, and federal laws, and work to foster a positive company culture. Your goal is to embrace the employee lifecycle and create a work environment that attracts, retains, and motivates top talent. Your day-to-day job duties will include recruiting, onboarding, and training new employees, as well as handling high level employee relations issues, performance evaluations, and disciplinary actions. You will oversee benefits and compensation packages and develop strategies to improve employee retention and satisfaction. You'll also work closely with senior leadership to develop and implement HR strategies that support the company's goals and objectives. The ideal candidate for this position will have experience in HR management, talent reviews, succession planning with excellent communication skills, and a strong understanding of employment law (including CA).

Job Duties and Responsibilities

• Provide thought leadership and support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs and tools to achieve desired outcomes

• Actively participate with senior leaders to advise on people and organization impact of business plans and decisions; ensure that change and transformation plans are effectively executed

• Conduct HR and Loss Prevention investigations, including Title VII complaints, and prepare objective investigative overview consistent with company investigative processes; respond to EEOC as deemed necessary.

• Implement strategies that improve employee engagement year over year, as measured through the continuous listening process

• Analyze HR metrics around attrition to identify business opportunities working with leadership to develop and implement solutions to drive retention

• Drive talent management and succession planning activities within each business unit

• Proactively partner with the business and HR partners in Talent Acquisition and Learning & Development to implement strategies to strengthen or fill gaps, as needed, to ensure a ready now talent pipeline

• Deploy appropriate retention strategies to promote organizational stability

• Provide guidance and support to managers and employees on HR-related issues, such as performance management, performance improvement plans and disciplinary actions, and employee relations

• Conduct research and analysis on HR best practices and trends to ensure the organization remains competitive and compliant with laws and regulations.

• Lead and facilitate training sessions and workshops that enhance the soft skills and knowledge of employees and managers, reinforcing leadership competencies

• Develop and analyze HR metrics and reports to assess the effectiveness of HR programs and initiatives • Manage compensation and benefits programs to attract and retain top talent and ensure equitable treatment of employees.

• Ensure compliance with federal, state, and local laws and regulations related to HR practices, such as EEO, FMLA, and ADA.

• Represent the company at unemployment hearings and depositions, as necessary Education and Experience • Bachelor’s Degree or equivalent experience

• 10+ years HR Generalist experience in retail and/or corporate environments

• Tech Savvy to include Microsoft Office products, PowerPoint, ADP, with a high degree of accuracy and detail • Comfort with most HR disciplines (employee relations, compensation, benefits, organizational design, talent management, talent acquisition, FML, ADA)

• High level of personal and professional integrity and ethics (authentic, compassionate, genuine and honest); good communicator; good listening skills and problem solver

• Strong business orientation, drive for results, and desire to win

• Ability to assess situations and analyze data to make judgments and recommend talent solutions • Understanding of concepts and procedures specific to own subject areas

• Multi-unit and Multi State experience highly preferred Essential Physical and Sensory Functions

• Must be able to sit in front of a computer for long periods of time

• Must have the ability to use a computer, mouse, keyboard, telephone, cellphone, and other equipment typically found in an office or call center environment

• While performing the duties of the job, the Team Member is regularly required to communicate effectively with other Team Member’s, vendors, and customers within the organization

• Ability to adjust, focus, read and interpret, documents and instructions Blue Link Wireless does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law. Blue Link Wireless provides modification/reasonable accommodation to enable otherwise qualified individuals with disabilities to perform essential job functions, as required by federal, state, and local law. Reasonable effort is also made to accommodate the religious needs of employees. Any employee seeking modification/accommodation can contact Human Resources at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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