Senior Human Resources Manager

AP Professional Search; City of Rochester (NY); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

AP Professional Search is seeking a strategic, hands-on Senior Human Resources Manager to lead core HR functions. This role drives talent acquisition, learning and development, performance management, employee relations, benefits, compliance, and HR analytics for a regulated, multi-state environment.

The ideal candidate partners with senior leaders, mentors the HR team, and shapes workforce planning, policies, and engagement strategies to support growth and performance.

Qualifications

• Bachelor's degree required in HR, Business Administration, or related field.
• 7+ years of progressive HR experience, including 3+ years in a leadership role.
• Broad HR expertise across talent acquisition, employee relations, learning and development, performance management, and benefits administration.
• Experience with HR analytics and HRIS systems.

Responsabilités

• Partner with leadership to align HR strategies with business goals.
• Lead workforce planning, succession planning, and organizational development initiatives.
• Develop and enhance HR policies, programs, and best practices.
• Mentor and develop HR team members.
• Lead recruitment, onboarding, and employer branding initiatives.
• Monitor recruiting metrics and workforce trends to improve hiring effectiveness.
• Support learning and development programs addressing skill gaps and career growth.
• Oversee onboarding and employee training initiatives.
• Measure training effectiveness and promote a culture of continuous learning.
• Manage performance review processes, goal setting, talent assessments, and development planning.
• Coach leaders on employee performance and succession planning.
• Establish measurable performance standards, career paths, and accountability measures.
• Develop strategies to improve engagement, retention, and workplace culture.
• Advise managers on employee relations matters and workplace issues.
• Oversee employee benefits, leave administration, and vendor relationships.
• Manage open enrollment and benefits communications.
• Ensure compliance with federal, state, and local employment laws.
• Oversee workers' compensation, unemployment claims, and related programs.
• Manage HRIS systems, including ADP Workforce Now.
• Develop workforce metrics and dashboards to support decision‑making.
• Analyze trends related to retention, recruitment, training, engagement, and benefits.
• Drive HR process improvements and automation initiatives.

Connaissances

HR strategy

Leadership

Employee relations

Talent acquisition

Learning & development

Formation

Bachelor's degree in Human Resources, Business Administration, or related field

Outils

ADP Workforce Now

HRIS systems

Description du poste

AP Professional Search is recruiting exclusively for a strategic, hands‑on Senior Human Resources Manager to lead key HR functions that support organizational growth, employee engagement, and business performance. Reporting to senior leadership, this role oversees talent acquisition, learning and development, performance management, employee relations, benefits and leave administration, compliance, retention strategies, and HR analytics. The ideal candidate is both a strategic partner and operational leader with experience supporting a multi-state workforce in a fast-paced, regulated environment.

Key Responsibilities:

• Partner with leadership to align HR strategies with business goals.
• Lead workforce planning, succession planning, and organizational development initiatives.
• Develop and enhance HR policies, programs, and best practices.
• Mentor and develop HR team members.

Talent Acquisition & Workforce Planning

• Lead recruitment, onboarding, and employer branding initiatives.
• Partner with leaders to identify hiring needs and build talent pipelines.
• Monitor recruiting metrics and workforce trends to improve hiring effectiveness.

Learning & Development

• Support learning and development programs that address skill gaps and career growth.
• Oversee onboarding and employee training initiatives.
• Measure training effectiveness and promote a culture of continuous learning.

Performance Management

• Manage performance review processes, goal setting, talent assessments, and development planning.
• Coach leaders on employee performance and succession planning.
• Establish measurable performance standards, career paths, and accountability measures.

Employee Engagement & Relations

• Develop strategies to improve engagement, retention, and workplace culture.
• Analyze employee feedback and turnover trends to identify improvement opportunities.
• Advise managers on employee relations matters and workplace issues.

Benefits, Leave & Compliance

• Oversee employee benefits, leave administration, and vendor relationships.
• Manage open enrollment and benefits communications.
• Ensure compliance with federal, state, and local employment laws.
• Oversee workers' compensation, unemployment claims, and related programs.

HR Analytics & Systems

• Manage HRIS systems, including ADP Workforce Now.
• Develop workforce metrics and dashboards to support decision‑making.
• Analyze trends related to retention, recruitment, training, engagement, and benefits.
• Drive HR process improvements and automation initiatives.

Leadership Partnership

• Serve as a trusted advisor to managers and executives.
• Support change management and organizational growth initiatives.

Qualifications:

Required

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+ years of progressive HR experience, including 3+ years in a leadership role.
• Broad HR expertise across talent acquisition, employee relations, learning and development, performance management, and benefits administration.
• Experience with HR analytics and HRIS systems.

Preferred

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting a multi-state workforce.
• Experience in financial services, mortgage banking, professional services, or another regulated industry.