Senior Human Resources Coordinator - Hilton Chicago

Hilton; Chicago (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Complimentary Meals in the team member

Complimentary access to the hotel athl

Discounted parking daily

Incredible travel perks

Employee stock purchase program (ESPP)

Job summary

Hilton in Chicago, IL is seeking a Senior Human Resources Coordinator to act as a primary HR contact for team members and managers, and to own onboarding and separation processes. You will deliver high-touch service to staff and stakeholders while driving HR initiatives and engagement across the hotel.

The role emphasizes HRIS data management, compliance training participation, and creating engaging communications materials to support HR programs and the guest experience.

Qualifications

• Strong interpersonal communication and customer service abilities.
• Experience coordinating onboarding and offboarding processes.
• Proficient with HRIS data maintenance and related tools.

Responsibilities

• Act as a key contact point between hotel team members, managers and HR.
• Provide elevated service to internal and external guests via strong communication.
• Own employment life cycle of team members, incl. onboarding and separation.
• Participate in compliance and customer service training initiatives.
• Coordinate recognition and engagement initiatives (weekly, monthly, quarterly, annual).
• Administer electronic and paper data, HRIS systems and Excel logs.
• Create communication materials: flyers, newsletters, presentations, visual media.
• Communicate complex issues to HR leadership.
• Maintain current knowledge of HR functions.

Skills

Customer service

Communication

Onboarding

Employee relations

Compliance training

Tools

HRIS systems

Excel

Job description

Job Identification: 221515

Job Category: Human Resources

Job Schedule: Full time

Salary $30-$32/USD/Hourly

Equal Opportunity Employer EOE, including disability/vets

Schedule: 8:00am-4:30pm OR 8:30am-5:00pm

Hourly Rate: $30-$32 per/hour based on experience

Additional benefits: Complimentary Meals in the team member restaurant, Complimentary access to the hotel athletic club, and discounted parking daily

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Human Resources Coordinator, you're not just an integral part of the Human Resources department - you're spreading the hight and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

• Act as one of the first points of contact between hotel team members, managers and the Human Resources Team
• Provide elevated customer service to internal and external guests by leveraging interpersonal communication skills
• In partnership with Human Resources leadership, own the employment life cycle of team members to include onboarding and separation
• Participate in compliance and customer service training initiatives
• Coordinate hotel recognition and engagement initiatives to include weekly, monthly, quarterly, annual celebrations
• Administers and maintains electronic and paper date to include HRIS Systems and excel logs
• Create Communication materials to include flyers, newsletters, presentations, and other attractive visual media
• Communicate complex issues and challenges to Human Resources leadership
• maintain current knowledge and understanding of the Human Resources functions

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands https://www.hilton.com/en/brands/ , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.