Administrative Assistant - Sales Dept.

Spottswood Companies; Key West (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Employee stock discount

Paid parental leave

Caregiving support

Crisis concierge

EAP

Paid time off

Health plans

Retirement plans

Job summary

Hilton is seeking an Administrative Assistant to join our Hotels team in Key West. You’ll provide essential office support, handle guest communications, and organize travel for department leaders, contributing to memorable guest experiences.

You will work closely with managers to maintain smooth operations, respond promptly to inquiries, and assist with special projects. This role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a willingness to take initiative.

Qualifications

• Prior experience supporting hotel or hospitality management preferred.
• Proficient in MS Office (Word, Excel) and email.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide administrative support to department managers and staff.
• Respond to guest inquiries professionally.
• Handle phones, emails, and internal communications.
• Coordinate travel arrangements for department leaders.
• Assist with special projects and events.

Skills

Word processing

Data entry

Filing

Copying

Guest interactions

Telephone handling

Email management

Travel arrangements

Administrative support

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Administrative Assistant , you’re not just providing support to department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support department operations
• Delight our guests: Respond promptly and professionally to all guest interactions
• Manage communication: Answer telephones, handle email communications, and process correspondence in a timely and efficient manner
• Coordinate travel arrangements: Organize and manage bookings for department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.