Senior Human Resources Business Partner

Accommodations Plus International; New York (NY); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Competitive 401(k) matching

Paid time off

Job summary

A global leader in crew accommodation solutions is seeking a Human Resources Business Partner in New York. This role focuses on aligning HR strategies with business objectives while providing strategic support to multiple business units. The ideal candidate will have over 8 years of HR experience, excellent communication and interpersonal skills, and a strong understanding of North American employment laws. This position offers a hybrid work schedule and competitive compensation including health benefits and a bonus structure.

Qualifications

• Minimum of 8 years’ experience in human resources, including multi‑country HR support.
• Proven ability to partner with senior leaders in a global organization.
• In-depth knowledge of employment law and HR practices across North America.

Responsibilities

• Acts as a trusted advisor and partner to business leaders on all HR matters.
• Drives talent management initiatives like talent assessment and succession planning.
• Manages and resolves complex employee relations issues effectively.

Skills

Excellent communication skills

Interpersonal skills

Analytical skills

Time-management skills

Problem-solving aptitude

Education

Bachelor’s degree in human resources or related field

Tools

Microsoft Office Suite

HRIS systems

Job description

About API

Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

Position Overview

The Human Resources Business Partner (HRBP) is responsible for aligning business objectives with team members and management in designated business units. The position formulates a partnership with HR functional areas to deliver value-added service to management and team members that reflects the Company’s business objectives. The HRBP will provide strategic support to several business units while supporting our team members within those businesses across the globe. This role acts as a strategic liaison between the business and the HR department to address business challenges, understand their needs, and align HR strategy to meet those needs. The HRBP maintains an effective level of business literacy about the business unit’s financial position, its mid‑range plans, its culture and its competition.

Success in this Role

• Strong partnership with business groups’ leadership and teams
• Improved leadership capabilities and talent pipelines in the business groups
• Effective management of employee relations and risk mitigation
• High engagement and retention across business groups

What You’ll Do

• Acts as a trusted advisor and partner to business leaders, providing advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, and compensation
• Optimizes organizational effectiveness through the application of HR processes such as organizational design and strategic planning
• Drives talent management initiatives, including talent assessment, succession planning, and leadership development
• Works closely with management and team members to improve work relationships, build morale, increase productivity and retention
• Identifies training needs for business units and individual executive coaching needs; provides consulting and coaching to business leaders and managers
• Participates in evaluation and monitoring of training programs to ensure success, following up to ensure training objectives are met
• Provides HR expertise in the areas of talent management, performance management, compensation design, organizational development, labor law compliance, training, and employee relations to designated business groups
• Analyzes trends and metrics in partnership with HR operations to develop solutions, programs and policies
• Provides day‑to‑day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions)
• Manages and resolves complex employee relations issues; conducts effective, thorough and objective investigations
• Maintains in‑depth knowledge of legal requirements related to day‑to‑day management of team members, reducing legal risks and ensuring regulatory compliance
• Provides guidance and input on business unit restructures, workforce planning and succession planning
• Provides HR policy guidance and interpretation

What You’ll Bring

Minimum Qualifications

• Minimum of 8 years’ experience in human resources, including multi‑country HR support
• Minimum of 5 years’ experience in a strategic business partner role and in resolving complex employee relations issues
• Previous experience leading, developing and coaching junior HR team members
• Proficient with Microsoft Office Suite; advanced Excel skills are required
• Experience with HRIS systems; comfortable learning new technical systems as needed
• In‑depth knowledge of employment law and HR practices across North America
• Experience partnering with senior leaders in a global organization
• Demonstrated ability to manage employee relations issues and organizational change
• Works well in a team environment
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Ability to build solid connections with key stakeholders and influence major decision‑makers
• Solid time‑management skills, sense of urgency, detail‑oriented, organization, and prioritization
• Proven ability to maintain a high degree of confidentiality and discretion
• Ability to multi‑task and work under strict deadlines; process driven
• Strong analytical skills; resourceful, problem‑solving aptitude and thorough knowledge of HR procedures and policies

Preferred Qualifications

• Experience supporting a global organization and/or airlines/hospitality
• Experience providing multi‑country HR support including Canada and India
• Experience supporting an evolving, globally dispersed technology team
• Professional credential (PHR/SPHR or SHRM‑CP/SHRM‑SCP)
• Second language desired

Education

Bachelor’s degree in human resources, business administration or related field.

Position Type and Expected Hours of Work

Full time, Monday through Friday, normal core business hours and as needed on nights and weekends. Hybrid schedule requiring minimum 3 days in the office, preference is 4 days in office.

Supervisory Responsibility

Yes. May supervise 1‑2 remote HR team members.

Travel Requirements

Occasional travel to our office in Toronto.

What’s In it for You

• Health, dental, and vision insurance
• Competitive 401(k) matching
• Paid time off
• This role offers the opportunity to shape how people programs are implemented in a growing, global business, gaining exposure to complex international HR environments while driving meaningful impact for employees and the business.

Compensation

Compensation is determined based on several factors, including the candidate’s experience, qualifications, skill set, and location, as well as internal equity and external market benchmarks. A good faith annual salary range for this position is $110,000 to $125,000, plus 10% bonus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day‑to‑day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end‑to‑end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech‑savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.