Senior HRIS Systems Administrator

City of Richmond, Virginia; Richmond (VA); On-site; USD 79,000 - 103,000; Full time

Benefits offered by this job

Virginia Retirement System (VRS)

Language Incentive

Referral Bonus

Tuition Assistance Program

Job summary

The City of Richmond is seeking a Sr. HRIS Systems Administrator to lead the administration, configuration, maintenance and continuous improvement of the City’s HRIS. This role supports HR, benefits, recruitment, employee data, reporting and other HR processes for a workforce of over 4,000 employees.

Under the HRIS Division Manager, you will ensure security, reliability and accuracy of systems, provide training to HR staff, and collaborate with vendors and IT on system changes and upgrades.

Qualifications

• Bachelor’s degree in a related field and 3–5 years of progressively responsible experience supporting or administering HRIS, payroll systems, or related technology.
• Equivalent combination of education, training and experience may be considered.
• Experience with HRIS configuration, security, reporting and data management is preferred.

Responsibilities

• Administers and maintains HRIS applications, modules, configurations, workflows, security roles and user access.
• Provides functional and technical support for HR, employee data, organizational management, recruitment and onboarding processes.
• Monitors system performance and resolves data discrepancies, workflow errors and access concerns.
• Maintains HRIS security roles and conducts access reviews to support internal controls.
• Supports payroll system administration and testing in collaboration with Payroll and HRIS staff.
• Collaborates with IT on testing, validation and implementation of system enhancements.

Skills

HRIS administration

Data analysis

System configuration

Excel

Power Platform

Reports & dashboards

Documentation

Project management

Customer service

Education

Bachelor’s degree in related field

Tools

Power Platform

Excel

HRIS

Payroll systems

Job description

Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity… YOU !!!

About

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• T uition Assistance Program

Description

The anticipated hiring range is $78,829 - $102,936

The Sr. HRIS Systems Administrator is responsible for the administration, configuration, maintenance and continuous improvement of the City’s Human Resources Information Systems (HRIS). This position serves as a key technical and functional resource supporting HR, benefits, recruitment, employee data, reporting, and other HR-related business processes for a workforce of more than 4,000 employees.

Working under the direction of the HRIS Division Manager, the Sr. HRIS Systems Administrator provides day-to-day system administration and works collaboratively with Human Resources, Payroll, Information Technology, Finance, departmental HR representatives, vendors, and other stakeholders to ensure HR systems are secure, reliable, accurate and aligned with organizational needs. The position also provides critical operational redundancy and support for essential HR and payroll functions.

Duties include but are not limited to

• Administers and maintains HRIS applications, modules, configurations, workflows, business rules, security roles and user access.
• Provides functional and technical support for HR, employee data, organizational management, recruitment, onboarding and related HR technology processes.
• Monitors system performance and resolves system issues, data discrepancies, workflow errors and user access concerns.
• Maintains HRIS security roles and permissions and conducts periodic access reviews to support appropriate segregation of duties and internal controls.
• Supports payroll system administration, testing, troubleshooting and issue resolution in collaboration with Payroll and HRIS staff.
• Collaborates with Information Technology on systemic configuration, testing, validation and implementation of system enhancements, upgrades, patches and new functionality.
• Develops and executes test plans and documents testing results prior to implementation of system changes.
• Maintains data integrity through routine audits, reconciliations, exception reporting and corrective actions.
• Develops and maintains standard and ad hoc reports, dashboards, queries and data extracts to support operational and leadership decision-making.
• Oversees system integrations and interfaces between HRIS, payroll, benefits and recruitment.
• Evaluates existing HR processes and recommends system enhancements, automation and workflow improvements to increase efficiency and reduce manual transactions.
• Provides training and guidance to HR staff, departmental users, managers and other system users.
• Partners with vendors and Information Technology staff to troubleshoot complex system issues and coordinate system changes.
• Supports HRIS projects, implementations, upgrades conversions and other technology initiatives.
• Ensures HRIS activities comply with applicable policies, procedures, records requirements, security standards and regulatory requirements.
• Maintains confidentiality and safeguards sensitive employee, payroll and personally identifiable information.
• Provides backup support for critical HRIS and payroll-related functions to ensure continuity of operations.
• Performs other related duties as assigned.

Qualifications, Special Certifications And Licenses

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge Of

• Human Resources Information Systems and enterprise HR technology.
• HR and payroll business processes and practices.
• HRIS configuration, workflows, security, reporting and data management.
• Data integrity, auditing, reconciliation and quality assurance practices.
• System implementation, testing, upgrades and change management.
• Information security, role-based access and confidentiality requirements.
• HR metrics, reporting and data analytics.
• Principles of process improvement and workflow automation.

Skills In

• HRIS administration and troubleshooting.
• Data analysis, reporting and problem solving.
• System configuration and testing.
• Microsoft Excel and other data analysis/reporting tools.
• Proficiency with the Microsoft Power Platform
• Developing queries, reports, dashboards and data extracts.
• Documenting business processes and system procedures.
• Managing multiple priorities and projects.
• Communicating technical information to non-technical audiences.
• Providing responsive internal customer service.

Ability To

• Analyze complex HRIS and business process issues and recommend effective solutions.
• Maintain a high degree of accuracy when working with employee and payroll data.
• Identify opportunities to automate and streamline HR processes.
• Work collaboratively across Human Resources, Payroll, Finance, Information Technology and operating departments.
• Exercise independent judgment while maintaining appropriate controls and confidentiality.
• Manage competing priorities in a high-volume, deadline-driven environment.
• Learn and support multiple HR technology platforms.
• Translate operational requirements into effective system solutions.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Information Systems, Data Analytics or a related field, and three (3) to five (5) years of progressively responsible experience supporting or administering Human Resources Information Systems, payroll systems, enterprise applications or related technology.
• An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities may be considered.

Preferred Qualifications

• Experience in managing and administering HRIS systems within large, complex organizations, ensuring data integrity, compliance and operational efficiency.
• Experience with HR/payroll system configuration, security administration, workflow management, reporting, integrations and testing.
• Experience supporting payroll operations and payroll-related system processes.
• Experience with HRIS implementations, upgrades conversions, or major system enhancements.
• Experience developing HR dashboards, metrics and workforce analytics.
• Experience in local government or the public sector.
• HR, payroll, HRIS, project management or technology-related certification preferred.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at [e-mail].

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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