Senior HRBP – Healthcare, Multi-Site, Hybrid (Remote)

Insource Services; Woonsocket (RI); Hybrid; USD 70,000 - 106,000; Full time

Job summary

Insource Services is seeking a Senior Human Resources Business Partner to serve as a strategic and hands-on generalist supporting people leaders and staff across Rhode Island.

This role partners with site executives, department heads, and clinical and administrative managers on workforce strategy, employee relations, performance management, compensation, benefits guidance, and credentialing-related lifecycle management for providers.

Qualifications

• Bachelor's degree in Human Resources, Business, Organizational Development, or a related field; or equivalent experience
• 10+ years of progressive HR experience, including at least 5 years as an HR Business Partner or Senior HR Generalist
• Broad generalist depth across employee relations, performance management, workforce planning, compensation & benefits, and organizational effectiveness
• Experience supporting multiple sites, business units, or client groups in a matrixed environment
• Working knowledge of federal and Rhode Island employment law including FLSA, FMLA, ADA, EEO, RI TDI/TCI, Paid Sick Leave, and salary transparency
• Demonstrated experience conducting workplace investigations and managing complex employee relations matters end-to-end
• Experience partnering with leaders on compensation decisions, offer analysis, market alignment, and annual compensation cycle activities
• Proficiency with HRIS Paycor and advanced proficiency with Microsoft Office
• Proven ability to build trust and credibility with executive leaders, people managers, and employees at all levels
• Bilingual (Spanish/English or Portuguese/English) preferred

Responsibilities

• Serve as trusted HR advisor to site executive leadership, department leaders, and people managers across assigned client groups and locations
• Translate business priorities into HR strategies and action plans; provide HR representation in leadership meetings
• Coach leaders on people management, team effectiveness, feedback, and organizational design
• Partner with senior HR leadership on enterprise HR initiatives, policy development, and cross-functional projects
• Manage employee relations investigations end-to-end, including intake, interviews, documentation, findings, and recommended actions
• Guide managers through coaching conversations, performance improvement plans, corrective action, and termination decisions in partnership with HR leadership
• Interpret and apply HR policies across sites and departments; ensure compliance with laws
• Escalate high-risk matters to senior HR leadership and legal counsel with thorough documentation
• Coach managers on performance conversations, goal setting, feedback delivery, and structured performance reviews
• Support the annual performance management cycle, calibration discussions and rating consistency across sites
• Partner with leaders on career development, succession planning, and internal mobility for high performers
• Support employee engagement initiatives, pulse surveys, and action planning based on results
• Contribute to learning and development priorities in partnership with HR leadership
• Partner with compensation and benefits on new hire offers, promotions, market adjustments, and pay equity reviews
• Guide managers and employees on compensation, benefits, leave, and total rewards questions; escalate complex matters
• Support annual compensation review cycle, including manager coaching, communication, and delivery
• Support benefits open enrollment and life-event escalations
• Partner on FLSA classification reviews and job evaluation for new and evolving roles
• Serve as primary HR relationship partner for providers; maintain engagement during credentialing and onboarding
• Support provider onboarding, orientation, and integration with hiring leaders, Credentialing, and Medical Staff Services
• Be confidential HR contact for providers on ER, benefits, compensation, leave, and HR concerns
• Partner with Talent Acquisition, Finance, and clinical leadership on provider engagement, turnover analysis; retention strategies for physicians and nurses
• Provide HR support across multiple sites; travel between sites as needed
• Ensure HR practices comply with EEO, FLSA, ADA, FMLA, RI laws; maintain HRIS records; support audits and regulatory visits

Skills

Employee relations

Performance management

Workforce planning

Organizational development

Executive coaching

HR policy

Credidentialing liaison

Provider relations

Bilingual

Education

Bachelor's degree in HR or related field

Tools

Paycor

Microsoft Office

Job description

Insource Services is seeking a Senior Human Resources Business Partner to serve as a strategic and hands-on generalist supporting people leaders and staff across Rhode Island.

This role partners with site executives, department heads, and clinical and administrative managers on workforce strategy, employee relations, performance management, compensation, benefits guidance, and credentialing-related lifecycle management for providers.