Senior HR Generalist & People Operations Lead

Thrive Care Services Llc; Ramona (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Thrive Care Services Llc is seeking a Human Resources Director to oversee all HR operations, ensuring a compliant and productive work environment. You will lead talent acquisition, staff development, policy enforcement, and employee relations while collaborating with leadership to support staffing and workforce planning.

The role requires CA labor law knowledge, supervisory experience, and certifications. You will manage onboarding, offboarding, benefits, and training, with strict

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Master’s degree or HR certification (e.g., SHRM-CP/SHRM-SCP) preferred.
• Minimum of three (3) years of experience in human resources leadership, preferably in a healthcare or social services setting.
• Strong knowledge of California labor laws, employment best practices, and Title 17/22 compliance.
• Prior supervisory experience and excellent communication and conflict-resolution skills.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Certification in Professional Crisis Management (PCM), Ukeru, First Aid, and CPR (hands-on instruction required).
• Fingerprint clearance (Livescan) and physical health screening, including tuberculosis test, required prior to employment.
• Ability to stand, sit, bend, lift, climb, stoop, kneel, and move intermittently. Must be able to frequently lift/move up to 50 lbs, and occasionally lift more than 50 lbs.
• Valid driver’s license and proof of current automobile insurance.
• Commitment to cultural diversity and Thrive’s mission.

Responsibilities

• Recruitment & Staffing Oversight – responsible for recruitment, ensuring timely and effective hiring practices aligned with agency needs and values.
• Employee Relations & Investigations – lead internal employee investigations, manage sensitive workplace matters, and provide resolution recommendations in accordance with employment law and agency policy.
• HR Policy Development – maintain and update HR policies and procedures in alignment with legal requirements and internal standards.
• Compliance & Reporting – ensure adherence to state and federal labor laws, licensing regulations (Title 17/22), and agency protocols.
• Onboarding & Offboarding – oversee onboarding, orientation, and exit processes to support consistent employee experience and regulatory compliance.
• Training & Development – collaborate with the Training Specialist to implement professional development and compliance-related training.
• Benefits & Leave Management – administer employee benefits and manage leave of absence processes (FMLA, CFRA, ADA) with accurate documentation.
• Recordkeeping & Confidentiality – maintain accurate, up-to-date personnel files with strict confidentiality in accordance with Title 22 and HIPAA.
• Workplace Culture & Engagement – promote staff retention and morale through employee engagement strategies, feedback, and recognition initiatives.
• Leadership Support – advise the Executive Director and Program Directors on organizational planning, employee performance concerns, and HR strategy.
• Additional Duties – perform other duties as assigned by the Executive Director to support the program and its clients.

Skills

Leadership

Employee relations

Conflict resolution

Communication

Staff development

Policy enforcement

Education

Bachelor's in HR / Business Admin

Master’s or HR certification preferred

Tools

HRIS systems

Microsoft Office

Job description

Thrive Care Services Llc is seeking a Human Resources Director to oversee all HR operations, ensuring a compliant and productive work environment. You will lead talent acquisition, staff development, policy enforcement, and employee relations while collaborating with leadership to support staffing and workforce planning.

The role requires CA labor law knowledge, supervisory experience, and certifications. You will manage onboarding, offboarding, benefits, and training, with strict